Poly 85T18AA#ABA

Overview

The Poly 85T18AA#ABA is an audio cable adapter designed to connect compatible Plantronics headsets directly to desk phones, enabling clear and hands-free communication. It replaces the standard handset cord, allowing users such as call center agents and office staff to multitask efficiently by typing, taking notes, or working on their computers while on calls. Its compact size and lightweight design make it a practical addition to busy workspaces.

Key features

• Compatible with a wide range of Plantronics headsets including Encore, Encore Pro, SupraPlus Wideband, TriStar, DuoSet, DuoPro, and Mirage series, simplifying headset management across mixed fleets
• Wired connection ensures stable and reliable audio without the risk of battery depletion or wireless interference
• Lightweight at just 0.15 lb, making cable management easier and reducing desktop clutter
• Compact dimensions of 5.4 by 3.7 by 1 inches fit neatly on crowded desks and maintain a professional look
• Black finish blends seamlessly with most office equipment, preserving a clean and uniform workspace appearance

Key specs

• Weight: 0.15 lb
• Dimensions: 5.4 x 3.7 x 1 inches
• Compatibility: Plantronics Encore, Encore Pro, SupraPlus Wideband, TriStar, DuoSet, DuoPro, Mirage series headsets
• Connection type: Wired audio cable adapter for desk phones

Connectivity and compatibility

This adapter is designed to replace the handset cord on desk phones, providing a direct wired link between the phone and Plantronics headsets. Its broad compatibility with multiple headset series means it supports a variety of office setups without requiring different cables for each model. This makes it especially useful for environments with mixed headset fleets or when standardizing equipment across multiple locations.

Ideal uses and environments

The Poly 85T18AA#ABA is well suited for call centers, reception desks, and office teams that rely on hands-free communication while performing other tasks. Its stable wired connection ensures consistent audio quality throughout long shifts, which is critical for customer service and technical support roles. The adapter’s compact and lightweight design helps maintain an organized workspace, making it a practical choice for busy professional environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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