Poly 849B4AA#ABA

Overview

The Poly 849B4AA#ABA is a Trio C60 Wi-Fi and Bluetooth IP conference phone designed to enhance team collaboration by providing clear, natural audio and an intuitive interface. Featuring a responsive 5-inch color touchscreen, it allows users to start or join meetings with a single tap. Its three microphones capture voices within a 20-foot radius, while advanced noise reduction technology ensures conversations remain free from distractions.

Key features

• 5-inch color touchscreen that simplifies call control and navigation for all users
• Three microphones arranged in a 360-degree array to capture voices clearly from across the room
• Full-duplex audio processing that enables natural, simultaneous two-way conversations
• Poly NoiseBlockAI technology that filters out background noises like keyboard taps for clearer calls
• Flexible connectivity options including Gigabit Ethernet with Power over Ethernet, Wi-Fi 5, and Bluetooth for wireless device pairing
• USB-A and USB-B ports for direct connection to laptops and peripherals, supporting diverse meeting setups
• Expandable coverage through daisy-chaining additional Trio C60 units or adding expansion microphones for larger rooms
• Certified compatibility with Microsoft Teams, Zoom, Skype, and standard SIP platforms for seamless integration in mixed environments

Key specs

• Display: 5-inch color touchscreen
• Microphones: Three in 360-degree array with 20-foot voice pickup range
• Speaker frequency response: 100 Hz to 22,000 Hz
• Connectivity: Gigabit Ethernet with Power over Ethernet, Wi-Fi 5, Bluetooth, USB-A, USB-B
• Dimensions: 15.1 × 3 × 13.1 inches
• Weight: 2.8 pounds

Connectivity and compatibility

This conference phone adapts to various network environments with multiple connection options. The Gigabit Ethernet port supports Power over Ethernet, allowing power and data transmission through a single cable for a clean setup. When wiring is impractical, built-in Wi-Fi 5 provides reliable wireless connectivity. Bluetooth enables quick pairing with personal devices for audio sharing, while USB ports offer direct links to computers and peripherals. Its certification for Microsoft Teams, Zoom, Skype, and SIP services ensures it fits well into diverse communication platforms without additional hardware.

Performance and reliability

Audio quality is central to this device’s design. The full-duplex processing allows participants to speak and listen simultaneously without interruptions, creating a natural conversation flow. Poly NoiseBlockAI actively reduces background noise, making remote voices sound lifelike and clear. The speaker’s wide frequency response delivers rich sound that captures the nuances of speech, supporting productive meetings in both small huddle spaces and larger boardrooms.

Ideal uses and environments

The Trio C60 is well suited to modern workplaces that require flexible, high-quality conference solutions. It works effectively in hybrid work settings, client presentations, and daily team stand-ups, especially where clear communication is critical. Its compact size and expandable design make it a strong choice for both small meeting rooms and larger collaborative spaces, supporting a range of professional environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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