Poly 8X215AA

Overview

The Poly 8X215AA is the Blackwire 3310 Mono USB-C Headset, a single-ear headset designed to keep you connected to your calls while staying aware of your surroundings. It connects easily to your computer via USB-C and includes a USB-A adapter for compatibility with older ports. Weighing just 3.6 ounces, it offers comfort for long sessions with a leatherette ear cushion and a balanced headband, making it suitable for contact centers, home offices, and open workspaces.

Key features

• Single-ear design that allows you to stay alert to your environment while focusing on conversations
• USB-C connection with a built-in USB-A adapter to support a wide range of devices without hassle
• Adjustable boom microphone that captures clear voice and minimizes background noise for better call quality
• Inline controls on the cable for easy call answering, volume adjustment, and quick muting
• Ear cup folds flat for convenient storage and portability when not in use
• Leatherette ear cushion with a plush finish to provide comfort during extended wear
• 7.15-foot cable length that offers freedom to move around your workspace without unplugging
• Lightweight design at 3.6 ounces to reduce fatigue during all-day use

Key specs

• Connection type: USB-C with USB-A adapter included
• Weight: 3.6 ounces
• Cable length: 7.15 feet
• Design: Mono (single-ear) headset
• Microphone: Flexible boom with noise reduction
• Ear cushion material: Leatherette with plush finish

Connectivity and compatibility

This headset connects primarily through USB-C, making it compatible with modern laptops and desktops that support this standard. The included USB-A adapter ensures it can also be used with older computers and devices that lack USB-C ports. This flexibility makes it a practical choice for environments with mixed hardware setups.

Comfort and usability

The headset’s lightweight build and balanced headband reduce pressure on your head during long calls. The leatherette ear cushion adds softness and helps maintain comfort over hours of use. The boom microphone can be flipped up to stay out of the way when you need a break, and the inline controls provide quick access to essential functions without interrupting your workflow.

Ideal uses and environments

The Blackwire 3310 Mono USB-C Headset is well suited to professionals who spend significant time on calls but need to remain aware of their surroundings, such as customer service agents, remote workers, and office employees in open-plan spaces. Its durable yet lightweight design supports daily use across various work settings, from contact centers to home offices.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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