Poly 920P2AA

Overview

The Poly 920P2AA is a coiled extension cable designed to provide freedom of movement while maintaining a secure connection for headsets using Quick Disconnect (QD) technology. Stretching up to 10 feet, it allows users to stand, move around their workspace, or access filing cabinets without removing their headset. The cable’s coil retracts neatly to prevent tangling, making it ideal for busy office environments where reliable voice communication is essential.

Key features

• Coiled design that extends up to 10 feet and retracts to avoid clutter and tangling
• Quick Disconnect connectors on both ends for easy and fast headset attachment and removal
• Lockable mechanism on connectors to prevent accidental disconnections during movement
• Compatible with a wide range of Poly EncorePro headsets and other QD-equipped models
• Durable yet lightweight jacket that withstands daily office wear while remaining comfortable for all-day use

Key specs

• Cable type: Coiled extension cable
• Length: Extends up to approximately 10 feet
• Connector type: Quick Disconnect (QD) plug on both ends
• Locking mechanism: Yes, on both connectors
• Compatibility: Poly EncorePro series and other QD-compatible headsets

Connectivity and compatibility

This extension cable supports the widely adopted Quick Disconnect standard, ensuring broad compatibility with many Poly EncorePro headsets and other brands that use the same interface. Its lockable QD connectors provide a secure link that stays connected even during active movement, making it suitable for contact centers, help desks, and home office setups where uninterrupted communication is critical.

Durability and daily use

The cable’s jacket is engineered to resist wear from daily use while remaining light enough to avoid fatigue during long shifts. Its coiled design not only prevents tangling but also keeps the workspace tidy, which is especially valuable in busy environments where multiple cables can create clutter. This balance of durability and comfort supports users who spend extended hours on calls or frequently move around their desks.

Who this cable is for

The Poly 920P2AA extension cable is a strong choice for professionals who need to stay connected without being tethered tightly to their desks. It fits well in call centers, remote workstations, and any setting where headset users benefit from extra reach and secure connections. If you require a reliable, easy-to-use extension that maintains audio quality and prevents accidental disconnections, this cable meets those needs effectively.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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