Poly 85Q59AA

Overview

The Poly 85Q59AA is an electronic hook switch cable designed to connect compatible Plantronics headsets to most NEC desk phones. It allows users to answer and end calls directly from the headset, eliminating the need to physically interact with the phone. This cable streamlines call management by removing the requirement for a separate handset lifter and helps keep busy workspaces organized.

Its compact and durable design fits easily behind monitors or under phone bases without adding clutter. Weighing just 0.285 lb and packaged in a small box measuring 5.6 × 3.55 × 2.2 inches, it is convenient to store, ship, or move between workstations. This solution is well suited for reception areas, customer support desks, and home offices where hands-free call control improves productivity.

Key features

• Enables remote answering and ending of calls directly from the headset for greater convenience
• Compatible with a wide range of Plantronics devices including MDA200, Savi 700 series, CS500 and CS500 XD series, and Voyager Legend CS
• Works seamlessly with most NEC desk phones, providing broad compatibility
• Eliminates the need for a separate handset lifter, reducing desk clutter and simplifying setup
• Compact and durable cable design fits neatly in tight spaces without interfering with other equipment
• Simple plug-and-play connection makes installation quick and hassle-free

Key specs

• Compatibility: Most NEC desk phones
• Supported Plantronics devices: MDA200, Savi 700 family, CS500, CS500 XD, Voyager Legend CS
• Weight: 0.285 lb
• Package dimensions: 5.6 × 3.55 × 2.2 inches

Connectivity and compatibility

This cable bridges the connection between NEC desk phones and Plantronics headsets, enabling call control functions to be handled remotely. It supports a variety of Plantronics headset models, ensuring flexibility for different user preferences and office setups. The connection is designed to be reliable and stable, allowing users to move freely while managing calls.

Ideal uses and environments

The Poly 85Q59AA is a strong choice for professionals who need hands-free call management in busy environments such as reception desks, call centers, and home offices. It helps users stay focused on tasks without being tethered to the phone, making it easier to multitask and maintain productivity. Its compact form factor also suits workspaces where desk space is limited.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

Learn more

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more