Poly 8A7E0AA

Overview

The Poly 8A7E0AA is a USB adapter designed to connect a single Poly headset seamlessly across desk phones, computer softphones, and mobile phones. It simplifies communication for professionals who switch between traditional phone systems and cloud-based collaboration platforms like Microsoft Teams, Zoom, or RingCentral. With easy setup and clear status indicators, it ensures users can manage calls efficiently without changing headsets or dealing with complicated audio setups.

Key features

• Allows one Poly headset to connect effortlessly to multiple devices, eliminating the need to swap headsets during calls.
• Compatible with popular Poly headset families including Voyager, Blackwire, Savi, and EncorePro USB models.
• Supports integration with the Poly Bluetooth USB Adapter BT600 and DA Series audio processors for expanded connectivity.
• Facilitates a smooth transition to Unified Communications platforms while maintaining support for existing desk phones.
• Built with forward-looking technology to support next-generation devices and protect headset investments.
• Simple plug-and-play setup with intuitive controls and status indicators that reduce troubleshooting time.

Key specs

• Compatibility: Poly Voyager, Blackwire, Savi, EncorePro USB headsets, Bluetooth USB Adapter BT600, DA Series
• Connection type: USB adapter bridging desk phone, softphone, and mobile phone audio
• Setup: Plug-and-play with automatic device detection and routing
• Control: Single button to switch audio between connected devices

Connectivity and compatibility

This adapter acts as a bridge between your headset and multiple communication devices, supporting a wide range of Poly headsets and audio processors. It works with desk phones, computers running softphone applications, and mobile phones, making it a versatile choice for hybrid communication environments. The device’s compatibility with both USB and Bluetooth accessories ensures it fits well into evolving office setups.

Ideal uses and environments

The Poly 8A7E0AA is well suited for customer service agents, remote workers, and office professionals who need to switch quickly between calls on desk phones and video meetings on computers. It supports workflows that combine traditional telephony with modern Unified Communications platforms, making it a strong choice for businesses undergoing digital transformation while retaining legacy phone systems.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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