Poly 85R71AA

Overview

The Poly 85R71AA is an electronic hook switch cable designed to let you control calls directly from a compatible Poly wireless headset without needing to pick up the phone handset. By connecting this cable between your deskphone and headset base, you can answer or end calls with a simple button press on the headset. It sends incoming call alerts straight to your headset, allowing you to move away from your desk while staying connected and never missing a call.

This accessory is ideal for professionals who spend significant time on calls, such as customer service agents or managers who frequently switch between meetings and phone conversations. It pairs seamlessly with Poly CS50, CS60, CS70, and Voyager 510S headsets, enabling quick setup without requiring additional mechanical handset lifters. Its compact size and durable black finish help it blend into busy workspaces while enduring daily use.

Key features

• Enables remote call control for compatible Poly wireless headsets, improving call handling convenience
• Delivers ringer alerts directly to the headset, ensuring you never miss incoming calls even when away from your desk
• Eliminates the need for a mechanical handset lifter, reducing desk clutter and simplifying your workspace
• Compact and durable cable design with a black finish that fits neatly alongside your phone or inside cable trays
• Quick and reliable integration with standard deskphone setups, making installation straightforward and hassle-free

Key specs

• Compatibility: Poly CS50, CS60, CS70, Voyager 510S wireless headsets
• Dimensions: 13.39 x 9.06 x 2.76 inches
• Color: Black
• Type: Electronic hook switch cable

Connectivity and compatibility

This cable connects directly between your deskphone and the base of your Poly wireless headset, enabling seamless communication between the two devices. It supports multiple Poly headset models, ensuring broad compatibility without the need for extra hardware. This makes it a practical choice for offices already equipped with Poly wireless headsets looking to enhance call management.

Ideal uses and environments

The 85R71AA is well suited to busy office environments where users need to manage calls efficiently while moving around. It works well for customer service teams, sales professionals, and managers who benefit from hands-free call control. Its compact design fits easily into crowded desks or cable management systems, helping maintain a tidy workspace while improving call responsiveness.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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