Dell AW620M-DSOM

Overview

The Dell AW620M-DSOM is a wireless gaming mouse designed for right-handed users who require precise control and reliable performance during extended gaming sessions. Equipped with a 26,000 dpi optical sensor, it tracks movements accurately at speeds up to 650 inches per second and supports 50G acceleration, making it well suited for fast-paced gameplay. The mouse offers both 2.4 GHz wireless and USB wired connectivity, ensuring flexibility and responsiveness depending on your setup.

Key features

• High-precision 26,000 dpi optical sensor delivers accurate tracking for competitive gaming.
• Dual connectivity options let you switch between lag-free wired mode and wireless freedom.
• Consistent 1000 Hz polling rate ensures smooth and instant input response.
• Seven programmable buttons allow customization to match your gaming style or workflow needs.
• AlienFX RGB lighting supports up to 16.8 million colors for personalized aesthetics.
• Long-lasting 500 mAh battery provides up to 140 hours of use on a single charge.
• Fast charging capability offers 10 hours of use from just five minutes of charging.
• Includes USB charging cable, dongle extender for improved wireless reception, and wireless dongle.
• Compatible with Windows 10 or later via Alienware Command Center for fine-tuning settings and lighting.

Key specs

• Sensor: 26,000 dpi optical sensor
• Tracking speed: up to 650 inches per second (ips)
• Acceleration: 50G
• Connectivity: 2.4 GHz wireless and USB wired
• Polling rate: 1000 Hz
• Battery: 500 mAh lithium polymer
• Battery life: up to 140 hours
• Fast charge: 5 minutes for 10 hours of use
• Buttons: seven programmable
• Lighting: AlienFX RGB with 16.8 million colors

Connectivity and compatibility

This mouse supports both wireless and wired connections to fit different gaming setups. The 2.4 GHz wireless connection offers freedom of movement with low latency, while the USB wired option provides a direct, lag-free link when needed. The included dongle extender helps improve wireless reception in challenging environments. It works seamlessly with Windows 10 or later through the Alienware Command Center, where you can customize button assignments and lighting effects.

Ideal uses and environments

The AW620M-DSOM is a strong choice for gamers who demand precision and customization without sacrificing wireless convenience. Its high tracking speed and acceleration make it suitable for fast-paced competitive games, while the long battery life supports extended play sessions. The customizable buttons and lighting also appeal to users who want to tailor their mouse to their personal preferences or workflow, making it a versatile option for both gaming and productivity.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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