Jabra 20797-999-999

Overview

The Jabra 20797-999-999 is a pair of true wireless earbuds designed to improve your work-from-anywhere experience, especially for Microsoft Teams users. These earbuds include a USB-A Bluetooth dongle that provides a stable wireless connection up to 65 feet, allowing you to move freely during calls without signal interruptions. With active noise cancellation and HearThrough technology, they help you focus by reducing background noise while still letting you stay aware of your surroundings when needed.

Equipped with six microphones, including two bone conduction mics, these earbuds deliver clear voice quality for calls and meetings. Their IP57 rating ensures resistance to dust and water, making them suitable for both professional and active lifestyles. The battery life extends up to 33 hours with the charging case, and a quick charge feature offers one hour of use after just five minutes of charging. Multipoint Bluetooth support lets you connect to multiple devices simultaneously, simplifying device switching.

Key features

• True wireless design paired with a USB-A Bluetooth dongle for a reliable and extended wireless range
• Certified for Microsoft Teams to provide seamless communication and easy call management
• Active noise cancellation reduces distractions, helping you maintain focus in busy environments
• HearThrough technology allows you to stay aware of your surroundings without removing the earbuds
• Six built-in microphones, including bone conduction mics, ensure clear voice pickup during calls
• IP57 rating offers protection against dust and water, suitable for workouts and outdoor use
• Multipoint Bluetooth lets you connect to multiple devices at once for effortless switching
• Qi-certified wireless charging case provides convenient power on the go and fits easily in your pocket
• Quick charge capability delivers one hour of use after only five minutes of charging

Key specs

• Wireless range: up to 65 feet (via USB-A Bluetooth dongle)
• Bluetooth version: 5.2
• Battery life: up to 33 hours total with charging case
• Charging: Qi-certified wireless charging case
• Microphones: 6 total, including 2 bone conduction microphones
• Water and dust resistance: IP57 rating
• Compatibility: Certified for Microsoft Teams

Connectivity and compatibility

The included USB-A Bluetooth dongle ensures a stable and extended wireless connection, ideal for desktop or laptop setups without built-in Bluetooth or with limited range. Bluetooth 5.2 technology supports multipoint connections, allowing you to pair the earbuds with multiple devices such as your phone and computer simultaneously. This makes it easy to switch between calls and media without reconnecting.

Performance and reliability

Active noise cancellation helps reduce background noise, making it easier to concentrate during calls or focus in noisy environments. The HearThrough feature lets you hear important sounds around you without removing the earbuds, enhancing safety and awareness. The six microphones, including bone conduction types, capture your voice clearly even in challenging acoustic conditions. The IP57 rating means these earbuds can withstand dust and water exposure, so they hold up well during workouts or outdoor activities.

Ideal uses and environments

These earbuds are well suited to professionals who rely on Microsoft Teams for communication and need a wireless solution that supports mobility and clear audio. They work well in home offices, corporate environments, and on the go. Their durable design and water resistance also make them a good choice for users who want earbuds that can transition from work calls to workouts or outdoor use without worry.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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