Elo E125897
Touch 2002L 20" Full HD Touchscreen Commercial Monitor
Elo Touch 2002L 20" Full HD Touchscreen Commercial Monitor is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Elo E125897 is a 20-inch touchscreen commercial monitor designed to deliver clear Full HD visuals with a resolution of 1920 by 1080 pixels. Its edge-to-edge glass design supports a smooth 10-point touch experience using TouchPro PCAP technology, making it ideal for environments where multiple users interact with the screen simultaneously. The anti-glare surface ensures visibility even in brightly lit spaces, while flexible mounting options allow it to fit into various commercial setups such as retail, hospitality, and healthcare.
Key features
- Edge-to-edge glass display that enhances the modern look and supports multi-touch interaction for up to 10 simultaneous touch points
- Anti-glare surface that maintains screen clarity in environments with strong lighting
- Durable construction tested for 50,000 hours mean time between failures, ensuring reliable operation in busy public spaces
- Flexible installation options including tabletop, wall, and pole mounting with standard VESA compatibility
- Multiple connectivity ports such as HDMI, VGA, and USB for easy integration with existing systems
- Built-in speakers that provide convenient audio output without the need for external devices
- Optional accessories like barcode scanners and NFC adapters to expand functionality for point-of-sale applications
- Three-year standard warranty with options for extended coverage to protect your investment
Key specs
- Display size: 20 inches
- Resolution: Full HD 1920 x 1080 pixels
- Touch technology: TouchPro PCAP with 10-point multi-touch support
- Surface: Anti-glare glass
- Connectivity: HDMI, VGA, USB ports
- Speakers: Built-in
- Mounting: VESA standard for wall and pole mounts, tabletop support
- Reliability: 50,000 hours MTBF
- Warranty: 3 years standard
Connectivity and compatibility
This monitor offers versatile connectivity options to fit a wide range of commercial setups. HDMI and VGA inputs allow connection to various video sources, while USB ports support touch interface and peripheral devices. The built-in speakers add audio capability without extra equipment, making it suitable for interactive kiosks, point-of-sale terminals, and customer-facing displays.
Installation and setup
The Elo E125897 supports multiple mounting configurations to adapt to different environments. Whether placed on a countertop, mounted on a wall, or attached to a pole, the standard VESA mounting pattern ensures compatibility with common mounting hardware. This flexibility helps businesses integrate the monitor seamlessly into their existing spaces without complicated adjustments.
Ideal uses and environments
Designed for commercial environments, this touchscreen monitor excels in retail stores, restaurants, healthcare facilities, and other public spaces where multiple users interact with the display. Its durable build and anti-glare screen make it well suited for busy areas with varying lighting conditions. The multi-touch capability supports collaborative use cases, while optional accessories enhance its role in point-of-sale and customer engagement applications.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.
Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

