Black Box VA-USBC31-DP12-003

Overview

The Black Box VA-USBC31-DP12-003 is a 3-foot adapter cable designed to connect USB-C or Thunderbolt 3 devices to DisplayPort monitors. It supports 4K UHD resolution at 60Hz with HDR, delivering sharp and vibrant video quality up to 3840 x 2160 pixels. This cable is ideal for users who need reliable high-resolution display output from laptops, tablets, or other compatible devices in home offices, professional settings, or portable workstations.

Key features

• Supports 4K UHD video at 60Hz with HDR for clear and vibrant visuals that enhance viewing experiences.
• Uni-directional USB-C to DisplayPort connection ensures straightforward compatibility with modern devices.
• Built-in chipset housed in a secure latching connector provides stable and consistent performance without requiring additional drivers or software.
• Flexible 3-foot cable length offers enough reach for most desktop setups while minimizing cable clutter.
• Compatible with Thunderbolt 3 ports, expanding its usability across a wide range of devices.
• Lifetime warranty guarantees long-term reliability and peace of mind for users.

Key specs

• Cable length: 3 feet
• Supported resolution: up to 3840 x 2160 pixels (4K UHD)
• Refresh rate: 60Hz
• Video format: HDR support
• Connection type: USB-C to DisplayPort (uni-directional)
• Compatibility: USB-C and Thunderbolt 3 devices

Connectivity and compatibility

This adapter cable connects USB-C or Thunderbolt 3 ports on laptops, tablets, and other devices to DisplayPort monitors, making it a versatile solution for extending or mirroring displays. Its uni-directional design ensures that video signals flow correctly from the source device to the monitor, supporting high-resolution output without signal loss or interference.

• Works with USB-C ports that support DisplayPort Alternate Mode
• Compatible with Thunderbolt 3 ports for enhanced device support
• Connects directly to DisplayPort monitors without the need for additional adapters

Ideal uses and environments

This cable fits well in professional and home office environments where high-resolution external displays are needed for detailed work such as graphic design, video editing, or data analysis. It also suits portable setups where users require a reliable connection between USB-C devices and DisplayPort monitors during presentations or remote work. Its moderate length balances convenience and workspace organization.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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