Samsung QB13R-TM

Overview

The Samsung QB13R-TM is a 13-inch Full HD LED LCD display designed to provide clear and sharp visuals with a resolution of 1920 x 1080 pixels. Its non-glare screen ensures easy readability in various lighting conditions, while the 10-point capacitive touch technology allows multiple users to interact naturally and smoothly. This display is ideal for environments that require user engagement, such as self-service kiosks, interactive signage, and corporate lobbies.

Built to operate reliably for up to 16 hours a day, the QB13R-TM fits well in busy retail stores, information points, and other public spaces. It runs on Samsung’s Tizen operating system with the embedded MagicINFO content management system, enabling straightforward content updates without additional devices. The built-in Wi-Fi and Knox security provide secure wireless connectivity, keeping your data protected and your setup clean.

Key features

• Full HD 13-inch display with non-glare coating for clear and comfortable viewing in bright environments
• 10-point multi-touch capacitive technology that supports smooth and responsive interaction for multiple users simultaneously
• Designed for extended use with reliable operation up to 16 hours daily, suitable for continuous public display
• Embedded MagicINFO S player and Tizen OS simplify content management and remote updates without extra hardware
• Slim and lightweight design weighing just 1.1 kg, allowing flexible installation in tight or crowded spaces
• IP5x dust resistance enhances durability and maintains performance in dusty environments
• Built-in Wi-Fi combined with Knox security ensures secure wireless connections and protects sensitive data
• Multiple connectivity options including HDMI, USB, and RJ45 for versatile device integration

Key specs

• Display size: 13 inches
• Resolution: Full HD 1920 x 1080 pixels
• Touch technology: 10-point capacitive multi-touch
• Operating system: Samsung Tizen OS
• Content management: Embedded MagicINFO S player
• Daily operation time: Up to 16 hours
• Weight: 1.1 kg
• Durability: IP5x dust resistance
• Connectivity: HDMI, USB, RJ45, built-in Wi-Fi

Connectivity and compatibility

The QB13R-TM offers a range of connectivity options to fit various setups and devices. HDMI and USB ports allow easy connection to media players, computers, or other peripherals, while the RJ45 port supports wired network connections for stable data transfer. The built-in Wi-Fi enables wireless content updates and remote management, reducing cable clutter and simplifying installation. This combination of ports and wireless capabilities makes the display adaptable to different environments and user needs.

Installation and setup

With its slim profile and lightweight design, this display can be installed in tight spaces without difficulty. It supports wall mounting or placement on a stand, providing flexibility depending on your space and usage requirements. The embedded MagicINFO system reduces the need for additional devices, streamlining setup and ongoing content management. Its durable build and dust resistance also mean it can maintain performance in a variety of indoor environments.

Ideal uses and environments

The Samsung QB13R-TM is well suited to environments where interactive displays enhance user experience, such as retail stores, corporate lobbies, museums, and information kiosks. Its multi-touch capability supports collaborative use, making it a strong choice for public-facing applications that require intuitive interaction. The reliable daily operation and secure wireless connectivity also make it a practical option for businesses that need consistent performance and easy content updates throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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