EPOS 1000585

Overview

The EPOS 1000585 is a wireless DECT headset system designed to provide professionals with clear and secure communication in busy office environments. It offers a wireless range of up to 590 feet, allowing users to move freely without losing connection. The headset features a dual-microphone noise-canceling system that effectively reduces background noise, ensuring your voice is heard clearly during calls. With up to 10 hours of talk time and 48 hours of standby, it supports long workdays without frequent recharging.

Key features

• Wireless DECT connection that enables freedom of movement up to 590 feet from the base unit
• Dual-microphone noise-canceling technology to filter out ambient noise for clearer conversations
• Three wearing styles—headband, neckband, or ear hook—allowing personalized comfort for extended use
• Integrated busy light that signals when you are on a call to minimize interruptions
• DECT encryption ensures secure and private communication throughout your calls
• Adjustable boom microphone with own-voice detection technology balances your voice level for natural sound
• Auto sleep mode activates after 12 hours out of range to conserve battery life
• Certified for Skype for Business and compatible with major unified communication platforms for seamless integration
• Centralized device management through EPOS Manager simplifies IT control and firmware updates across multiple units

Key specs

• Wireless range: up to 590 feet (180 meters)
• Talk time: up to 10 hours
• Standby time: up to 48 hours
• Microphone: dual-microphone noise-canceling system
• Wearing styles: headband, neckband, ear hook
• Security: DECT encryption
• Compatibility: certified for Skype for Business, supports major UC platforms

Connectivity and compatibility

This headset system connects wirelessly to your PC or softphone using DECT technology, providing a stable and secure link without the clutter of cables. It integrates smoothly with popular unified communication platforms, including Skype for Business, making it a versatile choice for various professional setups. The wireless range supports mobility within large office spaces, enhancing productivity by allowing users to stay connected while moving around.

Comfort and usability

Designed with user comfort in mind, the headset offers three different wearing options to suit individual preferences and work styles. Whether you prefer a traditional headband, a discreet neckband, or an ear hook, you can find a fit that remains comfortable during long calls. The adjustable boom microphone ensures optimal voice pickup, while the busy light helps manage interruptions by signaling call status to nearby colleagues.

Ideal uses and environments

This headset system is well suited to busy office environments where clear communication and mobility are essential. It fits well in customer service centers, open-plan offices, and remote workspaces where professionals need to stay connected without being tethered to their desks. IT teams will find the centralized management capabilities helpful for maintaining and updating multiple devices efficiently.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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