Planar 997-7415-01

Overview

The Planar 997-7415-01 is a 19-inch multi-touch specialty monitor designed for environments like retail, hospitality, and healthcare. It features a 5:4 aspect ratio LED-backlit LCD with a resolution of 1280 by 1024 pixels, delivering sharp images and support for 16.7 million colors. The capacitive touchscreen supports up to 10 touch points, providing responsive and accurate interaction for various applications.

This monitor offers versatile connectivity with HDMI, DisplayPort, and VGA inputs, making it easy to integrate into existing systems. Its edge-to-edge glass surface enhances touch responsiveness and simplifies cleaning, which is crucial in professional settings. The adjustable stand tilts from -5 degrees to 90 degrees, allowing comfortable positioning whether on a desk or mounted via the 100 x 100 mm VESA pattern.

Key features

• Capacitive 10-point touchscreen that supports multiple simultaneous touches for interactive use
• Multiple input options including HDMI, DisplayPort, and VGA to connect with a wide range of devices
• Built-in 1-watt stereo speakers provide basic audio output without needing external speakers
• Edge-to-edge glass surface improves touch accuracy and makes cleaning quick and easy
• Tilt adjustment from -5 degrees to 90 degrees for ergonomic viewing angles in different setups
• Compatible with 100 x 100 mm VESA mounts for flexible installation options
• Fast 5 millisecond response time and 1000:1 contrast ratio ensure clear visuals even with motion
• Brightness up to 250 nits when touch is disabled, maintaining visibility in various lighting conditions

Key specs

• Display size: 19 inches
• Aspect ratio: 5:4
• Resolution: 1280 x 1024 pixels (SXGA)
• Touch technology: Capacitive multi-touch with 10 touch points
• Brightness: Up to 250 nits (touch disabled)
• Contrast ratio: 1000:1
• Response time: 5 milliseconds
• Inputs: HDMI, DisplayPort, VGA, USB Type-B (touch interface)
• Speakers: Built-in 1-watt stereo speakers
• Mounting: 100 x 100 mm VESA compatible
• Tilt range: -5 degrees to 90 degrees

Connectivity and compatibility

This monitor supports a variety of video inputs, including HDMI, DisplayPort, and VGA, allowing it to connect with modern and legacy systems alike. The USB Type-B port handles the multi-touch interface, ensuring smooth and accurate touch response. Its compatibility with standard VESA mounts means it can be installed in kiosks, on walls, or on adjustable arms, fitting well into diverse professional environments.

Ideal uses and environments

The Planar 997-7415-01 is well suited for interactive kiosks, point-of-sale terminals, and patient check-in stations where reliable touch input and clear visuals are essential. Its durable design and easy-to-clean glass surface make it a strong choice for healthcare and retail settings. Professionals who need a responsive touchscreen with flexible connectivity and ergonomic adjustment will find this monitor meets those needs effectively.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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