EPOS 1001004

Overview

The EPOS 1001004 is a Bluetooth headset designed to enhance productivity and focus in various environments, from busy offices to remote workspaces. It features adaptive noise-canceling technology that automatically adjusts to your surroundings, reducing background and wind noise for clearer calls and immersive stereo sound. With up to 25 hours of battery life, this lightweight over-ear headset supports long hours of use without frequent recharging.

Key features

• Adaptive noise-canceling technology that dynamically reduces ambient and wind noise to improve call clarity and listening experience
• EPOS AI-powered sound processing delivers natural voice quality and rich stereo audio for calls and media playback
• Certified for Microsoft Teams with a dedicated button to streamline call management and collaboration
• Simultaneous Bluetooth connection to both PC (via included USB-C dongle) and mobile devices for seamless switching between calls and media
• Integrated Alexa voice assistant enables hands-free control for managing tasks and accessing information
• Lightweight design weighing 227 grams, providing comfort for extended wear during work or travel
• Long-lasting battery supports up to 25 hours of continuous use, minimizing interruptions for charging

Key specs

• Connectivity: Bluetooth with USB-C dongle for PC connection
• Battery life: up to 25 hours
• Weight: 227 grams
• Microphone: Adaptive noise-canceling with wind noise reduction
• Compatibility: Certified for Microsoft Teams
• Voice assistant: Alexa built-in

Connectivity and compatibility

This headset connects effortlessly to your PC using the included USB-C dongle, ensuring a stable and low-latency connection ideal for professional calls and media. At the same time, it pairs with your mobile device via Bluetooth, allowing you to switch between devices without interruption. The Microsoft Teams certification guarantees smooth integration with the platform, making it a practical choice for users who rely on Teams for communication.

Comfort and usability

Designed with long-term wear in mind, the EPOS 1001004 features an over-ear fit that distributes pressure evenly, reducing fatigue during extended use. Its lightweight construction makes it easy to wear throughout the day whether you are working from home, commuting, or in an open office. The dedicated Teams button and Alexa voice assistant add convenience by simplifying call control and hands-free task management.

Who this headset is for

This model is well suited to professionals who need clear and reliable communication in noisy environments, such as open offices or remote work settings. It fits users who require seamless switching between PC and mobile devices and value long battery life for uninterrupted use. The adaptive noise cancellation and voice assistant features make it a strong choice for multitaskers and those who participate in frequent online meetings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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