APC RBC27

Overview

The APC RBC27 is a replacement battery cartridge designed to provide 48 volts of reliable power for APC Smart-UPS systems. It serves as a sealed lead-acid battery that helps maintain backup power during outages or power fluctuations, ensuring your critical devices remain protected. With a typical lifespan of three to five years, this battery cartridge supports continuous operation and easy maintenance for home offices, small businesses, and IT departments.

Key features

• Sealed lead-acid design that prevents spills and reduces maintenance needs
• Supports hot-swap installation, allowing battery replacement without shutting down connected equipment
• Includes a sturdy metallic tray for straightforward and secure installation
• Compatible with multiple APC Smart-UPS models, including SU2200RMXL3U, SU3000RMXL3U, and SU48R3XLBP
• Comes with a battery recycling guide to promote responsible disposal and environmental safety
• Robust build quality reflected in its 54 lb (24.5 kg) weight, ensuring durability and stability

Key specs

• Voltage: 48 V
• Battery type: sealed lead-acid
• Typical lifespan: 3 to 5 years
• Weight: 54 lb (24.5 kg)
• Compatibility: APC Smart-UPS models SU2200RMXL3U, SU3000RMXL3U, SU48R3XLBP

Installation and setup

The RBC27 battery cartridge is fully assembled and includes all necessary connectors along with a metallic tray, making installation straightforward. Its hot-swap capability means you can replace the battery without powering down your UPS or connected devices, minimizing downtime and maintaining continuous protection. The included installation tray ensures the battery is securely mounted within the UPS chassis.

Ideal uses and environments

This battery cartridge fits well in environments where uninterrupted power is critical, such as home offices, small business server rooms, and IT departments. It supports UPS systems that protect networking equipment, servers, and other sensitive electronics from power interruptions. Its sealed and spill-proof design also makes it suitable for indoor use where safety and low maintenance are priorities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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