Cisco CP-8811-K9=

Overview

The Cisco CP-8811-K9= is a business-class VoIP phone designed to enhance communication and productivity in office and remote work environments. It features a 5-inch grayscale display with a resolution of 800 by 480 pixels, offering clear visibility of call information and text-based applications. Supporting up to five programmable lines, this phone enables users to manage multiple calls efficiently, making it suitable for professionals who handle several conversations simultaneously.

Equipped with a built-in two-port Gigabit Ethernet switch, the phone simplifies PC connectivity and reduces desk clutter. It also supports secure, VPN-free remote access through Cisco Expressway, providing seamless and protected connectivity without complex setup. Security features include encrypted voice communication and VLAN support to keep calls private and reliable.

The design includes ergonomic fixed keys for frequently used functions, a dual-position foot stand for comfortable placement, and compatibility with wall mounting and Kensington locks, offering flexibility and security for various professional settings.

Key features

• 5-inch grayscale display that provides clear and easy-to-read call information and menu options
• Support for up to five programmable lines to handle multiple calls and extensions efficiently
• Built-in two-port Gigabit Ethernet switch to connect both the phone and a PC, reducing cable clutter
• VPN-less remote access via Cisco Expressway for secure and straightforward connectivity from remote locations
• Encrypted voice communication and VLAN support to ensure call privacy and network security
• Ergonomic fixed keys designed for quick access to common functions, improving user efficiency
• Dual-position foot stand and wall-mountable design to fit different workspace layouts comfortably
• Compatibility with Kensington locks for added physical security in shared or public environments

Key specs

• Display: 5-inch grayscale, 800 x 480 pixels resolution
• Lines supported: Up to 5 programmable lines
• Ethernet: Built-in two-port Gigabit Ethernet switch
• Remote access: Cisco Expressway VPN-less support
• Security: Encrypted voice communication, VLAN support
• Physical features: Dual-position foot stand, wall-mountable, Kensington lock compatible

Connectivity and compatibility

This phone integrates smoothly into existing network setups with its built-in Gigabit Ethernet switch, allowing simultaneous connection of the phone and a PC through a single network drop. The VPN-less remote access feature via Cisco Expressway simplifies secure connections for remote workers without requiring additional VPN software. Its compatibility with standard wall mounts and Kensington locks makes it adaptable to various office and home environments.

Ideal uses and environments

The Cisco CP-8811-K9= fits well in busy office environments where managing multiple calls is essential, such as reception desks, administrative offices, and customer service centers. It also suits remote workers who need secure and straightforward access to corporate communication systems without complex VPN setups. Its ergonomic design and flexible mounting options make it a practical choice for both traditional office desks and home workspaces.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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