Jabra 14201-27

Overview

The Jabra 14201-27 is an electronic hook switch adapter that enhances your call management experience by enabling seamless control of AudioCodes desk phones through compatible Jabra wireless headsets. It supports call answering, ending, muting, and volume adjustments directly from the headset, allowing you to move freely within a wireless range of up to 450 feet. This adapter connects via standard RJ9 ports and works with popular Jabra headset models like the Pro 9400, Pro 920, and GN9125, as well as AudioCodes 300 and 400 HD Series phones.

Key features

• Enables hands-free call control including answering, ending, muting, and volume adjustment from your headset
• Supports a wireless range of up to 450 feet, providing freedom to move around your workspace without losing connection
• Connects easily through standard RJ9 ports, ensuring compatibility with a wide range of desk phones
• Compatible with multiple Jabra wireless headset models and AudioCodes HD Series phones for versatile use
• Includes a 36.4-inch cable for flexible placement and convenient setup
• Requires no additional software or drivers, simplifying installation and reducing setup time

Key specs

• Compatibility: Jabra Pro 9400, Pro 920, GN9125 headsets; AudioCodes 300 and 400 HD Series phones
• Connection type: RJ9 port
• Wireless range: up to 450 feet
• Cable length: 36.4 inches
• Setup: plug-and-play, no software or drivers required

Connectivity and compatibility

This adapter is designed to integrate smoothly with AudioCodes desk phones using RJ9 ports, a common interface for telephony equipment. It supports a range of Jabra wireless headsets, ensuring that users can maintain call control without being tethered to their desks. The compatibility with both Jabra and AudioCodes devices makes it a practical choice for office environments that rely on these brands for communication.

Ideal uses and environments

The Jabra 14201-27 is well suited for professionals who require mobility during calls, such as customer service representatives, office workers, and remote employees. Its extended wireless range and easy setup make it a strong option for busy office spaces or home offices where multitasking and freedom of movement are important. It fits naturally into setups that use AudioCodes HD Series phones paired with Jabra wireless headsets.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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