Epson B12B819031

Overview

The Epson B12B819031 is a roller assembly kit designed for Epson DS-530, ES-400, and ES-500W scanners to restore reliable paper feeding and maintain smooth document handling. This kit includes a roller capable of supporting up to 200,000 scans, making it a durable replacement part that helps extend the life of your scanner. It is user-replaceable, allowing you to quickly fix feeding issues without professional service or downtime.

Key features

• Compatible with multiple Epson scanner models, ensuring a precise fit and optimal performance
• Roller designed to handle a high volume of scans, reducing the frequency of replacements
• User-friendly installation process that allows quick roller replacement without special tools
• Compact and lightweight packaging makes it easy to keep a spare roller on hand for timely maintenance
• Helps maintain consistent document feeding, minimizing jams and scan errors

Key specs

• Compatibility: Epson DS-530, ES-400, ES-500W scanners
• Roller lifespan: up to 200,000 scans
• Package weight: 0.45 lb
• Box dimensions: 5.906 x 3.937 x 2.992 inches

Installation and maintenance

Replacing the roller is straightforward and can be done by users without professional assistance, which helps reduce scanner downtime. The kit’s design ensures that the roller fits securely and functions reliably after replacement, making it a practical solution for busy environments where scanning is frequent. Keeping a spare roller ready allows you to maintain your scanner’s performance and avoid interruptions in your workflow.

Ideal uses and environments

This roller assembly kit is well suited for office workers, home users, and small businesses that rely on Epson DS-530, ES-400, or ES-500W scanners for digitizing documents regularly. It supports environments where high-volume scanning is common and helps maintain smooth operation, making it a cost-effective choice for ongoing scanner maintenance and reliability.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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