MSI COM1413002

Overview

The MSI COM1413002 is a professional enterprise laptop designed to meet the needs of modern business users. It features a 13th Gen Intel Core i5-13420H processor that ensures smooth multitasking and efficient performance. With 16GB of DDR4 RAM and a 512GB NVMe SSD, it offers fast data access and ample storage to keep your workflow seamless. The 14-inch Full HD+ display with a 16:10 aspect ratio provides extra vertical space, ideal for handling documents, spreadsheets, and web browsing comfortably. Its lightweight design, weighing just over 3 pounds, and solid gray finish make it easy to carry and suitable for frequent travel or meetings.

Key features

• 13th Gen Intel Core i5 processor delivers responsive and efficient multitasking for business applications
• 14-inch Full HD+ display with 16:10 aspect ratio offers more vertical screen space for improved productivity
• 16GB DDR4 RAM and 512GB NVMe SSD provide fast performance and quick access to files and applications
• Intel Iris Xe integrated graphics support clear visuals and smooth media playback for presentations and video calls
• Multiple connectivity options including Thunderbolt 4, USB 3.2, and HDMI 2.1 allow flexible connection to peripherals and external displays
• Windows 11 Pro enhances security and productivity with enterprise-grade features and a user-friendly interface
• Fingerprint reader and webcam privacy shutter ensure secure login and protect your privacy during video calls
• Spill-resistant keyboard guards against accidental liquid damage, while AI noise-canceling microphone maintains clear communication in noisy environments
• Lightweight and durable design with a professional solid gray finish makes it easy to carry and suitable for business travel

Key specs

• Processor: 13th Gen Intel Core i5-13420H
• Memory: 16GB DDR4 RAM
• Storage: 512GB NVMe SSD
• Display: 14-inch Full HD+ (1920 x 1200) with 16:10 aspect ratio
• Graphics: Intel Iris Xe integrated graphics
• Operating system: Windows 11 Pro
• Ports: Thunderbolt 4, USB 3.2, HDMI 2.1
• Weight: 3.31 lbs

Connectivity and compatibility

This laptop offers a versatile range of ports to support various business peripherals and external devices. Thunderbolt 4 enables high-speed data transfer and connection to multiple displays, while USB 3.2 ports provide compatibility with a wide range of accessories. HDMI 2.1 allows easy connection to external monitors or projectors, making it suitable for presentations and extended desktop setups. These options ensure the laptop fits well into diverse office environments and remote workstations.

Performance and reliability

Equipped with a powerful 13th Gen Intel Core i5 processor and 16GB of RAM, this laptop handles demanding multitasking scenarios with ease. The fast NVMe SSD reduces load times and accelerates file access, keeping your productivity uninterrupted. Security features like the fingerprint reader and webcam privacy shutter add layers of protection, while the spill-resistant keyboard enhances durability for everyday use. The AI noise-canceling microphone improves call clarity, making it a dependable choice for remote meetings and collaboration.

Ideal uses and environments

The MSI COM1413002 is well suited to professionals who require a reliable and secure laptop for office work, remote collaboration, and business travel. Its combination of performance, portability, and security features makes it a strong choice for enterprise users, consultants, and anyone who needs a capable machine for multitasking across productivity applications. The display’s 16:10 aspect ratio benefits users who work extensively with documents and spreadsheets, while the connectivity options support a variety of work setups.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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