EPOS 1000621

Overview

The EPOS 1000621 is a mono wireless DECT headset system designed for professionals who need reliable and secure communication across multiple devices. It delivers clear audio with dual noise-canceling microphones and advanced own-voice detection, making it well suited for busy office environments or remote work where background noise can interfere. With a wireless range of up to 590 feet and up to 10 hours of talk time, this headset offers freedom of movement and long-lasting performance throughout the workday.

Key features

• Wireless DECT connectivity that allows you to move freely up to 590 feet from the base station without losing connection
• Dual noise-canceling microphones that reduce background noise and enhance voice clarity for professional calls
• Triple connectivity enabling seamless switching between desk phone, PC/softphone, and mobile devices to manage multiple communication channels
• Adjustable wearing styles including headband, neckband, and ear hook to ensure comfort during extended use
• Integrated busy light that signals call status to reduce interruptions and improve focus
• DECT Security certification with 128-bit encryption to protect conversations from unauthorized access
• Optimized for major unified communication platforms and certified for Skype for Business, ensuring compatibility with professional software
• EPOS Manager software support for easy device management, updates, and configuration, simplifying IT administration
• Includes USB dongle, base station, and multiple ear tip sizes for immediate customization and convenience

Key specs

• Wireless range: up to 590 feet (180 meters)
• Talk time: up to 10 hours
• Standby time: up to 48 hours
• Microphones: dual noise-canceling with own-voice detection
• Security: DECT certification with 128-bit encryption
• Connectivity: desk phone, PC/softphone, mobile device
• Wearing styles: headband, neckband, ear hook

Connectivity and compatibility

This headset supports triple connectivity, allowing you to switch effortlessly between your desk phone, PC or softphone applications, and mobile devices. It is optimized for major unified communication platforms and carries certification for Skype for Business, ensuring smooth integration with common professional communication tools. The included USB dongle facilitates easy connection to computers, while the base station manages wireless communication securely and reliably.

Comfort and usability

Designed for long hours of use, the headset offers three adjustable wearing styles—headband, neckband, and ear hook—so you can choose the most comfortable fit. The multiple ear tip sizes included in the package help customize the fit further. The built-in busy light provides a clear visual indicator of call status, helping to minimize interruptions and maintain focus during important conversations.

Security and management

Security is a key focus with DECT certification and 128-bit encryption, ensuring your calls remain private and protected from unauthorized access. For IT teams, the EPOS Manager software simplifies device management by enabling easy updates, configuration, and monitoring of the headset system, helping maintain smooth operation across your communication setup.

Who this headset is for

The EPOS 1000621 is a strong choice for professionals who require clear and secure communication in environments with background noise, such as call centers, busy offices, or remote workspaces. Its flexible connectivity and comfortable design make it suitable for users who juggle multiple devices and need a headset that can keep up with a dynamic workday.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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