Black Box PSU1002E-R4

Overview

The Black Box PSU1002E-R4 is an external power supply designed to deliver 9VDC at 2A, providing reliable power for Black Box KVM Extender devices. Its 72-inch cord and 2.5mm barrel connector with center positive polarity make it easy to connect and position your equipment without cable restrictions. Certified with CE, UL, and PSE approvals, this power supply ensures safe and efficient operation in professional environments.

Key features

• Delivers stable 9VDC at 2A output to maintain consistent device performance
• Long 72-inch cord allows flexible placement of KVM extenders and related equipment
• 2.5mm barrel connector with center positive polarity ensures compatibility with Black Box devices
• Meets Efficiency Level VI standards to reduce energy consumption and operating costs
• Compact size fits easily into server rooms, offices, or other tight spaces
• Certified by CE, UL, and PSE for safety and reliability in various environments
• Operates within a temperature range of 32° to 122°F (0 to 50°C) for dependable use

Key specs

• Output voltage: 9VDC
• Output current: 2A
• Connector type: 2.5mm barrel, center positive polarity
• Cord length: 72 inches (182.8 cm)
• Certifications: CE, UL, PSE
• Efficiency rating: Level VI
• Operating temperature: 32° to 122°F (0 to 50°C)
• Dimensions: 1.4 inches high × 1.9 inches wide × 3.6 inches deep

Installation and setup

Setting up the PSU1002E-R4 is straightforward thanks to its standard 2.5mm barrel connector and long cord, which provide ample reach for most installations. Its compact form factor allows it to fit neatly alongside your KVM extender without taking up excessive space. This power supply is an ideal spare or replacement unit to minimize downtime and maintain continuous operation of your Black Box equipment.

Ideal uses and environments

This power supply is well suited for professional settings such as server rooms, IT closets, and office environments where stable and efficient power delivery to KVM extenders is critical. It supports users who require dependable backup power solutions to avoid interruptions in their remote device management setups.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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