Chief FTR1U

Overview

The Chief FTR1U is a tilting flat panel wall mount designed to hold displays up to 32 inches securely and close to the wall, just 2 inches away. It offers smooth tilt adjustment from -15 degrees to 5 degrees, allowing you to easily optimize your viewing angle and reduce glare. This mount supports both portrait and landscape orientations, making it adaptable to various display setups in environments such as offices, retail spaces, and hotels.

Key features

• Smooth tilt adjustment with Chief’s patented Centris technology enables fingertip control without tools
• Low-profile design keeps the display just 2 inches from the wall for a clean and streamlined look
• Supports both portrait and landscape orientations to fit your content and space requirements
• Quick installation with the Q-Latch Mounting System reduces setup time and effort
• Compatible with multiple VESA mounting patterns, ensuring broad display compatibility
• Supports displays weighing up to 45 pounds, providing secure and stable mounting
• Integrated security features help protect against theft or tampering in public or high-traffic areas

Key specs

• Maximum display size: 32 inches
• Tilt range: -15° to 5°
• Distance from wall: 2 inches
• Weight capacity: 45 pounds (20.4 kg)
• VESA compatibility: 50 x 50 mm, 75 x 75 mm, 100 x 100 mm, 200 x 100 mm, 200 x 200 mm

Installation and setup

The FTR1U mount features the Q-Latch Mounting System, which simplifies installation by allowing you to quickly attach and secure the display without complicated tools or procedures. This system is designed to save time during setup and make adjustments straightforward, even in busy environments where efficiency matters.

Ideal uses and environments

This mount is well suited to spaces where a neat, low-profile installation is important, such as hotel rooms, retail displays, and office meeting areas. Its tilt adjustment and secure mounting make it a strong choice for digital signage or small display applications that require frequent angle changes or added security against tampering.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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