APC SMX1000C

Overview

The APC SMX1000C is a line-interactive uninterruptible power supply (UPS) designed to provide reliable backup power and surge protection for critical IT and network equipment. Delivering 1000VA and 900W with a clean sine wave output, it safeguards sensitive devices such as servers, routers, and switches from power interruptions and voltage fluctuations. Its versatile 2U form factor allows installation in a rack or use as a tower, making it adaptable to various environments including small server rooms and office network closets.

Key features

• SmartConnect technology enables secure cloud-based remote monitoring and management, allowing you to check power status, run diagnostics, and update firmware without physical access to the unit.
• Eight NEMA 5-15R outlets provide ample capacity to power multiple devices simultaneously, supporting a typical IT setup with ease.
• Supports external battery packs to extend backup runtime, accommodating growing power protection needs over time.
• 2U rack/tower convertible design offers flexible installation options to fit different workspace layouts.
• 600 joules of surge protection helps shield connected equipment from sudden power spikes, enhancing overall system safety.
• Easy-to-use LCD interface delivers clear system information and settings access, simplifying management even for users without specialized IT knowledge.
• Integration with EcoStruxure IT and other centralized management platforms streamlines oversight in larger IT environments.
• User-replaceable lead-acid battery ensures straightforward maintenance and long-term reliability.

Key specs

• Power capacity: 1000VA / 900W
• Output waveform: Pure sine wave
• Input/output voltage: 120V nominal
• Outlets: 8 x NEMA 5-15R
• Input plug: NEMA 5-15P
• Surge protection rating: 600 joules
• Form factor: 2U rack/tower convertible
• Battery type: Lead-acid, user-replaceable
• Warranty: 3 years on UPS, 2 years on battery

Connectivity and compatibility

This UPS integrates seamlessly with standard 120V power infrastructure using a NEMA 5-15P input plug and provides eight NEMA 5-15R outlets to connect multiple devices. Its compatibility with EcoStruxure IT and other management platforms allows centralized monitoring and control, which is especially useful in environments managing multiple UPS units or distributed IT assets.

Ideal uses and environments

The SMX1000C fits well in small to medium-sized server rooms, office network closets, and IT setups where maintaining uptime is critical. It is a strong choice for businesses that require stable power for servers, networking gear, and other sensitive electronics. Its flexible installation options and remote management capabilities make it suitable for both on-site and distributed IT environments where ease of monitoring and maintenance are priorities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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