Black Box KVS4-2004D

Overview

The Black Box KVS4-2004D is a secure KVM switch designed to control keyboard, video, and mouse inputs across up to four computers using one or two DVI-I displays. It provides a high level of data protection by meeting the NIAP 4.0 certification standard, making it suitable for environments where security is paramount. Supporting resolutions up to 2560 x 1600 at 60Hz and compatibility with USB 1.1 and USB 2.0 devices, it ensures smooth video and peripheral management without compromising safety.

Key features

• NIAP Protection Profile 4.0 certification guarantees compliance with strict security standards for sensitive data environments.
• Mechanical, electrical, and optical isolation prevents data leakage and protects against hacking attempts.
• Tamperproof hardware design includes anti-tamper battery and seals to detect unauthorized access.
• Isolated data channels and a non-reprogrammable ROM maintain secure communication between connected devices.
• Front-panel buttons allow easy and secure switching between multiple computers without risking data exposure.
• Secure EDID learning and video emulation maintain consistent display performance while preserving security.
• Supports both single-monitor and dual-monitor setups with DVI-I interfaces for flexible workspace configurations.
• Compatible with USB 1.1 and USB 2.0 keyboards and mice, ensuring broad peripheral support.
• Manufactured in the USA and compliant with TAA regulations, meeting government and corporate procurement requirements.

Key specs

• Maximum resolution: 2560 x 1600 at 60Hz
• Video interface: DVI-I (single or dual monitor)
• USB compatibility: USB 1.1 and USB 2.0 for keyboard and mouse
• Number of computers supported: 4
• Security certification: NIAP Protection Profile 4.0
• Hardware security features: tamperproof seals, anti-tamper battery, isolated data channels, non-reprogrammable ROM
• Country of manufacture: USA
• Compliance: TAA

Connectivity and compatibility

This KVM switch supports multiple computers through DVI-I video connections, allowing either single or dual-monitor setups. It works seamlessly with USB 1.1 and USB 2.0 keyboards and mice, providing reliable peripheral control. The secure EDID learning feature ensures that connected displays maintain proper resolution and settings without compromising security. This makes it compatible with a wide range of professional workstations and secure computing environments.

Ideal uses and environments

The KVS4-2004D is well suited for defense agencies, corporate communication centers, medical facilities, and other environments where data security is critical. It fits well in setups requiring strict isolation between systems to prevent data leaks or cyber threats. Professionals managing multiple secure computers will find this switch a strong choice for maintaining operational efficiency while adhering to rigorous security protocols.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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