Epson ERC-38B

Overview

The Epson ERC-38B is a black fabric ribbon designed for use with Epson impact printers, including models TM-U220, TM-U230, TM-U325, and TM-U375. It provides consistent, clear printing for receipts, tickets, and other documents, making it a reliable choice for businesses that require dependable print quality. Its durable fabric construction helps extend the ribbon’s lifespan, reducing the frequency of replacements and minimizing printer downtime.

Key features

• Fabric ribbon designed specifically for Epson impact printers to ensure compatibility and optimal performance
• Durable material that extends ribbon life, helping to reduce maintenance and replacement costs
• Consistent print quality that keeps text sharp and easy to read throughout the ribbon’s use
• Simple installation process that supports smooth printer operation without interruptions
• Ideal for environments like retail and hospitality where reliable receipt and ticket printing is essential

Key specs

• Color: Black
• Ribbon type: Fabric
• Compatible printer models: Epson TM-U220, TM-U230, TM-U325, TM-U375
• Barcode: 10343812628

Installation and setup

Installing the ERC-38B ribbon is straightforward and designed to fit seamlessly into compatible Epson impact printers. This ease of installation helps maintain continuous printer operation, reducing downtime and ensuring your business processes stay efficient. The ribbon’s design supports quick replacement, which is especially useful in busy retail or hospitality settings.

Ideal uses and environments

This ribbon is well suited to businesses that rely on impact printers for printing receipts, tickets, or other transactional documents. It works well in retail stores, restaurants, and hospitality venues where clear, legible printouts are necessary for customer transactions. Its durability and consistent print quality make it a practical choice for high-volume printing environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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