Microsoft JWG-00001

Overview

The Microsoft JWG-00001 is a USB-C to DisplayPort adapter designed to connect USB-C laptops or devices to monitors or projectors with DisplayPort inputs. It supports DisplayPort Alternate Mode over USB-C, enabling seamless transmission of both video and audio through a single cable. With a 16 cm cable length and durable nickel-plated connectors, this adapter offers reliable performance for presentations, gaming, and streaming in both office and home settings.

Key features

• Supports DisplayPort Alternate Mode to transmit high-quality video and audio without additional cables
• 16 cm cable length provides flexibility while keeping your workspace organized
• Nickel-plated connectors enhance durability and maintain a stable, clear signal
• Compatible with a wide range of USB-C laptops and Thunderbolt 3 devices for versatile use
• Lightweight and compact design makes it easy to carry in a laptop bag for on-the-go connectivity
• Data transfer speeds up to 5 Gb/s ensure smooth and uninterrupted video output

Key specs

• Connector type: USB-C male to DisplayPort female
• Cable length: 16 cm
• Data transfer speed: up to 5 Gb/s
• Weight: 0.044 pounds

Connectivity and compatibility

This adapter works with devices that support DisplayPort Alternate Mode over USB-C, including many modern laptops and Thunderbolt 3-enabled devices. It allows you to connect to external displays such as monitors and projectors that have DisplayPort inputs, making it suitable for expanding your workspace or delivering presentations.

Ideal uses and environments

Its compact size and reliable performance make this adapter a strong choice for professionals, students, and anyone who frequently connects to external displays. Whether you are working in an office, attending classes, or streaming content at home, it provides a straightforward solution for extending your screen or sharing media with high-quality video and audio.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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