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Microsoft CZV-00001

Surface Arc Wireless Ambidextrous Mouse (Light Gray)

Sale price $9200 Regular price $10700

Highlights:

  • Slim design snaps flat for easy travel and storage
  • Touch-sensitive scroll plane for smooth vertical and horizontal navigation
  • Bluetooth 4.0 wireless connection keeps workspace free of cables
  • BlueTrack technology tracks accurately on most surfaces
  • Ambidextrous shape offers comfort for left and right-handed users

Every order includes:

  • Fast and secure shipping
  • Free 30-days returns
  • Manufacturer warranty
  • Lifetime customer support

Description

Overview

The Microsoft CZV-00001 is a wireless mouse designed to blend seamlessly into your daily routine, whether you are working from home, traveling, or moving between different workspaces. Its slim and lightweight form snaps flat for easy storage and transport, then curves naturally to fit your hand comfortably when in use. Equipped with Bluetooth 4.0 connectivity and powered by two included AAA batteries, it offers reliable performance without the need for extra dongles or cables. The mouse features BlueTrack technology for accurate tracking on almost any surface, making it versatile for various environments.

Key features
  • Slim design that snaps flat for convenient travel and storage
  • Touch-sensitive scroll plane enabling smooth vertical and horizontal scrolling for precise navigation
  • Wireless Bluetooth 4.0 connection that keeps your workspace free of cables and dongles
  • BlueTrack technology ensures accurate tracking on a wide range of surfaces, from desks to couches
  • Ambidextrous shape that provides comfort for both left- and right-handed users
  • Lightweight construction at just over 82 grams reduces hand fatigue during extended use
  • Powered by two AAA batteries included in the package, so it is ready to use immediately
Key specs
  • Connectivity: Bluetooth 4.0 wireless
  • Weight: 82.49 grams
  • Power source: Two AAA batteries (included)
  • Tracking technology: Microsoft BlueTrack
  • Compatibility: Windows 10 and Windows 8.1
Connectivity and compatibility

This mouse connects effortlessly to Windows 10 and 8.1 devices using Bluetooth 4.0, eliminating the need for USB receivers or cables. Its wireless design supports a clutter-free workspace and quick pairing with compatible laptops, tablets, and desktops. The broad compatibility ensures it fits well into most Windows-based setups without additional drivers or software.

Ideal uses and environments

The Microsoft CZV-00001 is well suited to users who require a portable and comfortable mouse for everyday tasks such as document editing, web browsing, and presentations. Its ability to track accurately on various surfaces makes it a strong choice for those who work in multiple locations, including home offices, classrooms, and on the go. The ambidextrous design also makes it a practical option for shared workspaces or users who switch hands frequently.

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Shipping and delivery

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns and refunds

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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Product warranty

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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