Planar 998-2949-00

Overview

The Planar 998-2949-00 is a 31.5-inch multi-touch monitor designed for professional and industrial use, featuring an IPS LCD panel with a native resolution of 2560 by 1440 pixels and a 76 Hz refresh rate. Its projected capacitive touch surface supports up to 10 touch points, adapting to different input types including gloves and water contact. The front panel’s IP65 rating ensures protection against dust and water, making it suitable for demanding environments where durability and reliable touch performance are essential.

Equipped with multiple connectivity options such as HDMI, DisplayPort, and USB-C, this monitor simplifies integration by carrying video, audio, and touch signals through a single cable. Additional USB-A ports and a 3.5mm audio output expand peripheral compatibility. Its VESA 200 x 200 mounting pattern allows flexible installation in settings like retail kiosks, control rooms, and enterprise workstations, while broad OS support covers Windows, macOS, and Linux platforms.

Key features

• Projected capacitive multi-touch screen that supports up to 10 simultaneous touch points for versatile interaction
• IP65-rated front panel providing dust and water resistance to maintain performance in harsh conditions
• Anti-glare coating reduces reflections, improving visibility under bright or challenging lighting
• Multiple video inputs including HDMI, DisplayPort, and USB-C for streamlined connectivity and signal transmission
• Two USB-A 3.2 Gen 1 ports enable connection of peripherals such as keyboards, mice, or storage devices
• 3.5mm audio output allows easy integration of external speakers or headsets for audio needs
• VESA 200 x 200 mounting compatibility offers flexible installation options in various professional environments
• Compatible with Windows, macOS, and Linux, ensuring broad software support and ease of integration

Key specs

• Display size: 31.5 inches
• Panel type: IPS LCD
• Native resolution: 2560 x 1440 pixels (QHD)
• Refresh rate: 76 Hz
• Brightness: 350 nits
• Contrast ratio: 1000:1
• Touch technology: Projected capacitive multi-touch
• Touch points: Up to 10 (normal/cover glass), 2 (gloves), 1 (water contact)
• Front panel rating: IP65 (dust and water resistant)
• Connectivity: HDMI, DisplayPort, USB-C (video, audio, touch), 2x USB-A 3.2 Gen 1, 3.5mm audio out
• Mounting: VESA 200 x 200 mm
• Operating system compatibility: Windows, macOS, Linux

Connectivity and compatibility

This monitor offers a comprehensive set of inputs to accommodate a wide range of devices and setups. The USB-C port consolidates video, audio, and touch signals into a single cable, reducing clutter and simplifying connections. HDMI and DisplayPort inputs provide compatibility with many video sources, while the USB-A ports support peripherals like keyboards, mice, or external drives. The 3.5mm audio output allows connection to external speakers or headphones, enhancing multimedia capabilities. Broad OS support ensures it integrates smoothly with Windows, macOS, and Linux systems.

Ideal uses and environments

Thanks to its durable IP65-rated front panel and versatile touch capabilities, this monitor fits well in environments that demand reliable interactive displays, such as retail kiosks, industrial control rooms, and enterprise workstations. Its anti-glare screen and 350-nit brightness help maintain clear visibility in well-lit spaces. The ability to detect touch through gloves or water contact makes it suitable for industrial or medical settings where users may wear protective gear. Overall, it is a strong choice for professionals who need a robust, high-resolution touchscreen that performs consistently across various operating systems and installation scenarios.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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