Microsoft HDQ-00001

Overview

The Microsoft HDQ-00001 is a wired mouse that combines a classic ergonomic design with modern tracking technology to deliver reliable and comfortable everyday use. Inspired by the Intellimouse 3.0, it features a shape that fits naturally in your hand, reducing fatigue during extended work or gaming sessions. With adjustable sensitivity up to 3200 dpi and a BlueTrack sensor that works on nearly any surface, including glass, this mouse offers precise control without the need for a mouse pad. Its USB connection ensures easy plug-and-play compatibility with most Windows versions, making setup quick and hassle-free.

Key features

• Ergonomic design with five buttons, including three customizable ones, allowing you to tailor functions to your workflow or gaming needs
• BlueTrack sensor technology that tracks smoothly and accurately on a wide range of surfaces, even glass, providing flexibility in your workspace
• Adjustable sensitivity up to 3200 dpi for fine-tuning cursor speed to match detailed tasks or fast navigation
• Wired USB connection for a stable, lag-free experience and straightforward plug-and-play setup without extra software
• Responsive scroll wheel designed for smooth vertical scrolling, enhancing navigation through documents and web pages
• Durable build quality with a modern white tail light that adds a subtle style element while maintaining robustness for daily use
• High 1000 Hz polling rate ensuring fast response times, which benefits both productivity and gaming scenarios

Key specs

• Sensor: BlueTrack technology
• Sensitivity: Adjustable up to 3200 dpi
• Buttons: Five total, with three customizable
• Connection: Wired USB
• Polling rate: 1000 Hz
• Compatibility: Windows 7, 8, 8.1, and 10 (customization not supported on Windows 10 S)

Connectivity and compatibility

This mouse connects via a standard USB cable, providing a reliable and consistent connection without the need for batteries or wireless pairing. It supports a wide range of Windows operating systems, ensuring it fits well into most office or home computer setups. The plug-and-play design means you can start using it immediately without installing additional drivers, which is ideal for users who want a straightforward, no-fuss experience.

Ideal uses and environments

The Microsoft HDQ-00001 is well suited to office workers, students, and casual gamers who appreciate a familiar, comfortable mouse shape combined with modern tracking precision. Its ability to track on various surfaces makes it a good choice for users who work in different environments or prefer not to use a mouse pad. The customizable buttons help streamline repetitive tasks or gaming commands, making it a versatile tool for productivity and entertainment alike.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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