Ultimate Ears 984-002020

Overview

The Ultimate Ears 984-002020 is an ultra-portable Bluetooth speaker designed to deliver clear and powerful sound wherever you go. It features a 45.7 mm driver paired with a passive radiator to produce strong bass and reach sound levels up to 83 dB. With an IP67 rating, this speaker is dustproof and waterproof, able to be submerged up to 1 meter for 30 minutes, making it suitable for both indoor and outdoor environments like home, commuting, or poolside use.

The rechargeable lithium-ion battery provides up to 12 hours of continuous playtime and recharges fully in about 2.6 hours via USB-C. Bluetooth connectivity extends up to 40 meters and supports simultaneous connection to two devices, allowing easy switching between playlists or sharing control. Its integrated strap offers convenient carrying options, and the PartyUp feature with Auracast lets you link unlimited compatible speakers for a larger sound experience.

Key features

• Driver and passive radiator combination delivers rich bass and clear sound up to 83 dB
• Waterproof and dustproof design with IP67 rating protects against splashes, rain, and submersion
• Long-lasting battery supports up to 12 hours of playback with quick 2.6-hour USB-C recharge
• Bluetooth range of up to 40 meters allows flexible placement and movement without losing connection
• Connects to two devices at once for seamless switching between music sources
• PartyUp with Auracast enables linking multiple speakers to amplify sound for gatherings
• Integrated strap makes it easy to attach the speaker to bags, bikes, or other gear for portability
• Constructed with at least 40% post-consumer recycled plastic, supporting environmental responsibility

Key specs

• Driver size: 45.7 mm
• Maximum sound level: 83 dB
• Battery life: up to 12 hours
• Recharge time: approximately 2.6 hours via USB-C
• Water and dust resistance: IP67 rating (submersible up to 1 meter for 30 minutes)
• Bluetooth range: up to 40 meters
• Material: at least 40% post-consumer recycled plastic

Connectivity and compatibility

This speaker supports Bluetooth wireless connectivity with a range of up to 40 meters, allowing you to connect easily to smartphones, tablets, and other Bluetooth-enabled devices. It can maintain simultaneous connections to two devices, making it simple to switch between music sources without disconnecting. The USB-C port provides fast and convenient charging, compatible with common USB-C chargers.

Ideal uses and environments

Thanks to its waterproof and dustproof design, this speaker works well in a variety of settings including outdoor adventures, pool parties, and daily commutes. Its compact size and integrated strap make it easy to carry or mount on gear, fitting naturally into active lifestyles. The PartyUp feature is especially useful for social gatherings where you want to expand the sound across multiple speakers. This model suits users who want a durable, portable speaker that delivers consistent sound quality and long battery life.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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