Ultimate Ears 984-002015

Overview

The Ultimate Ears 984-002015 is an ultra-portable Bluetooth speaker designed for clear and balanced sound wherever you go. Its compact size and built-in strap make it easy to carry or hang, while the 1.8-inch driver combined with a 1.5 x 2.6-inch passive radiator delivers sound with solid bass suitable for small to medium spaces. With a wireless range of up to 131 feet and a battery life of up to 12 hours, this speaker fits well in outdoor adventures, travel kits, and casual indoor listening.

Key features

• Compact design with a built-in strap for versatile placement and easy portability
• Bluetooth connectivity that supports pairing with two source devices simultaneously for seamless switching
• Water- and dust-resistant housing that withstands submersion up to 1 meter for 30 minutes, ideal for outdoor use
• Long-lasting lithium-ion battery providing up to 12 hours of playback and quick USB charging in about 2.65 hours
• Sound system combining a driver and passive radiator to produce balanced audio with noticeable bass presence
• Environmentally conscious construction using at least 40% post-consumer recycled plastic content

Key specs

• Driver size: 1.8 inches
• Passive radiator size: 1.5 x 2.6 inches
• Bluetooth range: up to 131 feet
• Battery life: up to 12 hours
• Charging time: approximately 2.65 hours via USB
• Water and dust resistance: IP67 (1 meter submersion for 30 minutes)
• Material content: minimum 40% post-consumer recycled plastic

Connectivity and compatibility

This speaker connects wirelessly via Bluetooth, allowing you to pair two devices at once. This feature makes it easy to switch between a phone and a tablet without the need to disconnect and reconnect. The wireless range of up to 131 feet provides flexibility to move around without losing connection, making it suitable for both indoor and outdoor environments.

Ideal uses and environments

The speaker’s rugged water- and dust-resistant design makes it a strong choice for outdoor activities such as hiking, beach trips, or backyard gatherings. Its compact size and carrying strap also make it convenient for travel and everyday use at home or in the office. The sound profile works well for casual music listening and spoken audio in small to medium-sized spaces, offering versatility across different settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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