Ultimate Ears 984-002004

Overview

The Ultimate Ears 984-002004 is a wireless Bluetooth speaker designed to deliver immersive 360-degree sound through two 1.6-inch full-range drivers and dual passive radiators. It produces a maximum sound level of 85 dBC, making it suitable for a variety of environments such as living rooms, outdoor gatherings, or dorm rooms. With a Bluetooth range of up to 147 feet, it easily connects to phones, tablets, and laptops, supporting two devices simultaneously for seamless music sharing or multitasking between devices.

Built to withstand real-life conditions, this speaker features an IP67 rating for dust and water resistance, floats on water, and can survive drops from up to 15 feet. Its rechargeable lithium-ion battery offers up to 15 hours of playtime, and USB-C charging fully replenishes the battery in about three hours. The Magic Button provides convenient one-touch control over playback and playlists, enhancing usability when your device is out of reach.

Key features

• 360-degree sound coverage ensures consistent audio quality throughout the room or outdoor space
• Dual passive radiators enhance bass response for richer, fuller sound
• Supports simultaneous connection of two Bluetooth devices for easy switching between playlists or calls
• IP67 rating guarantees protection against dust and water, allowing use by pools, beaches, or kitchens
• Floats on water, adding safety and convenience for aquatic environments
• Drop-resistant design withstands falls from up to 15 feet, ideal for active lifestyles and travel
• Magic Button offers quick access to playback controls without needing to unlock your device
• Four preset EQ modes plus customizable EQ via the app let you tailor sound to different content and environments
• PartyUp feature enables linking multiple Ultimate Ears speakers to amplify sound across larger areas or multiple rooms
• Constructed with at least 52% post-consumer recycled plastic, combining durability with environmental responsibility

Key specs

• Drivers: Two 1.6-inch full-range drivers
• Sound level: Maximum 85 dBC
• Bluetooth range: Up to 147 feet
• Battery life: Up to 15 hours per full charge
• Charging: USB-C, approximately 3 hours for full charge
• Water and dust resistance: IP67 rating
• Drop resistance: Up to 15 feet
• Material: Minimum 52% post-consumer recycled plastic

Connectivity and compatibility

This speaker pairs effortlessly with a wide range of Bluetooth-enabled devices including smartphones, tablets, and laptops. The ability to maintain connections with two devices simultaneously makes it convenient for users who switch between work and leisure audio sources. The PartyUp feature expands compatibility by allowing multiple Ultimate Ears speakers to connect, creating a synchronized audio experience across larger spaces.

Ideal uses and environments

Thanks to its rugged design and waterproof capabilities, this speaker fits well in outdoor settings such as parks, beaches, and poolside areas. It also performs reliably indoors, whether in a home office, dorm room, or kitchen. The long battery life and robust wireless range support extended use during social gatherings, work sessions, or casual listening. Its vivid red finish adds a splash of color that stands out in any environment.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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