MSI PRO DP21 13M-496US

Overview

The MSI PRO DP21 13M-496US is a micro desktop computer designed to provide reliable and efficient performance in a compact form factor. Powered by a 13th generation Intel Core i5-13400 processor with 10 cores, it handles multitasking and everyday business applications with ease. Equipped with 8GB of DDR4 memory and a 500GB M.2 NVMe SSD, this system offers fast storage and smooth operation for office tasks, educational software, or healthcare management. Its small size fits comfortably in tight workspaces, making it a practical choice for environments where space is limited.

Key features

• Processor with 10 cores that supports smooth multitasking and efficient handling of business applications
• 8GB DDR4 memory that balances performance and responsiveness for typical office workloads
• 500GB M.2 NVMe SSD providing quick boot times and ample storage for documents and software
• Integrated Intel UHD 730 graphics suitable for basic visual tasks without needing a dedicated GPU
• WiFi 6E and Gigabit Ethernet ensuring fast and stable network connections for both wireless and wired setups
• Multiple high-speed USB ports for easy connection of peripherals like printers, external drives, and input devices
• Preinstalled Windows 11 Pro offering a secure and familiar operating system tailored for professional use
• Compact design that fits well in small offices, classrooms, or healthcare environments where space is at a premium
• 3-year onsite warranty providing extended support to reduce downtime and maintain productivity

Key specs

• Processor: 13th Gen Intel Core i5-13400, 10 cores
• Memory: 8 GB DDR4
• Storage: 500 GB M.2 NVMe SSD
• Graphics: Intel UHD 730 integrated
• Connectivity: WiFi 6E, Gigabit Ethernet
• Operating system: Windows 11 Pro preinstalled
• Dimensions: approximately 8 inches in each dimension (compact micro desktop size)
• Warranty: 3-year onsite

Connectivity and compatibility

This micro desktop offers versatile connectivity options to support a variety of peripherals and network environments. The inclusion of WiFi 6E allows for faster wireless speeds and improved network efficiency, while Gigabit Ethernet provides a reliable wired connection for stable data transfer. Multiple USB ports accommodate devices such as external storage, printers, and input devices, making it easy to expand your setup without additional adapters.

Ideal uses and environments

The MSI PRO DP21 13M-496US is well suited to business offices, educational institutions, and healthcare facilities that require dependable computing power in a small footprint. Its performance and connectivity features support common professional tasks like document management, web browsing, video conferencing, and specialized software applications. The compact size helps maintain a clutter-free workspace, especially in shared or limited areas.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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