Microsoft ZHY-00001

Overview

The Microsoft ZHY-00001 is a 13-inch tablet PC designed to deliver a smooth and responsive Windows 11 experience. Powered by the Qualcomm Snapdragon X Plus processor with a Hexagon NPU capable of 45 trillion operations per second, it handles AI-accelerated tasks like image processing and voice recognition efficiently. Equipped with 16GB of LPDDR5x RAM and a 512GB SSD, this tablet offers ample memory and storage for multitasking and demanding applications. Its 13-inch PixelSense Flow display features a high resolution of 2880 by 1920 pixels and a 120 Hz refresh rate, providing sharp visuals and fluid scrolling for creative work and media consumption.

Key features

• Qualcomm Snapdragon X Plus 10-core processor delivers powerful performance for both everyday tasks and AI-driven applications.
• Hexagon NPU accelerates AI workloads, enhancing image processing and voice recognition capabilities.
• 16GB LPDDR5x memory ensures smooth multitasking and efficient handling of demanding software.
• 512GB solid state drive provides fast storage and quick access to large files and applications.
• 13-inch touchscreen with 2880 x 1920 resolution and 120 Hz refresh rate offers clear visuals and smooth interaction.
• Wi-Fi 7 and Bluetooth 5.4 support fast and reliable wireless connectivity for seamless online work and device pairing.
• Two USB-C ports support video output and power delivery, allowing connection to external displays and efficient charging.
• AI-enhanced quad-HD front camera improves video call clarity, while the 10.5 MP rear camera captures detailed photos and scans documents.
• Compatible with optional accessories like the Surface Keyboard and Slim Pen to expand productivity and creative options.

Key specs

• Processor: Qualcomm Snapdragon X Plus 10-core
• Neural processing unit: Hexagon NPU with 45 TOPS
• Memory: 16GB LPDDR5x RAM
• Storage: 512GB solid state drive
• Display: 13-inch PixelSense Flow touchscreen, 2880 x 1920 resolution, 120 Hz refresh rate
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: Two USB-C ports with video output and power delivery support
• Front camera: Quad-HD with AI enhancements
• Rear camera: 10.5 MP

Connectivity and compatibility

This tablet supports the latest wireless standards, including Wi-Fi 7 for faster internet speeds and more stable connections, as well as Bluetooth 5.4 for improved device pairing and range. The two USB-C ports allow you to connect external monitors, storage devices, or charge the tablet efficiently, making it adaptable to various workstations and setups.

Ideal uses and environments

The Surface Pro ZHY-00001 fits well in mobile and hybrid work environments where portability and power are essential. It suits professionals who require a versatile device for office productivity, creative projects, and video conferencing. Its high-resolution display and AI-enhanced cameras make it a strong choice for content creators and remote workers who need clear visuals and reliable communication tools.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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