Samsung NP964XHA-KG1US

Overview

The Samsung NP964XHA-KG1US is a multi-touch laptop designed to deliver a powerful and versatile computing experience. It features a 16-inch AMOLED display with a sharp resolution of 2880 by 1800 pixels, providing vibrant colors and clear visuals that are ideal for creative work, media consumption, and everyday tasks. The touchscreen capability adds an intuitive way to interact with your content, making it easier to navigate and control applications.

Under the hood, this laptop is powered by an Intel Core Ultra 7 256V processor with eight cores, paired with integrated Intel Arc 140V graphics that include 8 GB of VRAM. This combination supports smooth multitasking, efficient productivity, and light to moderate graphics work. With 16 GB of LPDDR5X RAM and a 512 GB NVMe SSD, the system offers fast performance and ample storage for documents, software, and media files.

Connectivity options are comprehensive, including the latest Wi-Fi 7 and Bluetooth 5.4 standards for fast and reliable wireless connections. The laptop also provides multiple ports such as two Thunderbolt 4 ports, a USB-A 3.2 port, HDMI 2.1, and a microSD card slot, allowing you to connect a variety of peripherals and external displays without hassle.

Security and convenience are built in with a fingerprint reader and a TPM chip, helping to keep your data safe. The device runs Windows 11 Pro, offering a familiar and secure operating system with features tailored for professional use. Its 76.1 Wh battery supports extended use on the go, complemented by a 65 W USB-C power adapter for efficient charging. Additional features like a 1080p webcam and quad speakers with Dolby Atmos enhance video calls and multimedia experiences, making this laptop well-suited for mobile professionals, students, and anyone who needs a reliable, high-performance device for work and entertainment.

Key features

• Multi-touch AMOLED display that delivers vivid colors and sharp details for creative and everyday use
• Intel Core Ultra 7 256V processor with eight cores and NPU to handle multitasking and productivity efficiently
• Integrated Intel Arc 140V graphics with 8 GB VRAM for improved graphics performance in light to moderate workloads
• 16 GB LPDDR5X RAM ensures smooth operation across multiple applications and tasks
• 512 GB NVMe SSD provides fast storage access and quick boot times
• Latest Wi-Fi 7 and Bluetooth 5.4 standards for fast, stable wireless connections
• Multiple versatile ports including two Thunderbolt 4, USB-A 3.2, HDMI 2.1, and microSD slot for easy peripheral and display connectivity
• Fingerprint reader and TPM chip enhance security with convenient and secure login options
• Windows 11 Pro offers a professional-grade operating system with security and productivity features
• 76.1 Wh battery combined with a 65 W USB-C charger supports long usage periods and efficient recharging
• 1080p webcam and quad speakers with Dolby Atmos improve video calls and multimedia experiences

Key specs

• Processor: Intel Core Ultra 7 256V with eight cores and NPU
• Memory: 16 GB LPDDR5X RAM
• Storage: 512 GB M.2 NVMe SSD
• Display: 16-inch AMOLED multi-touch, 2880 x 1800 resolution
• Graphics: Integrated Intel Arc 140V with 8 GB VRAM
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: 2 x Thunderbolt 4, 1 x USB-A 3.2, 1 x HDMI 2.1, microSD card slot
• Battery: 76.1 Wh
• Power adapter: 65 W USB-C
• Operating system: Windows 11 Pro
• Webcam: 1080p

Connectivity and compatibility

This laptop offers a wide range of connectivity options to support various peripherals and external displays. The two Thunderbolt 4 ports enable high-speed data transfer and support for multiple 4K displays or fast external storage devices. The USB-A 3.2 port ensures compatibility with older accessories, while the HDMI 2.1 port allows connection to modern monitors and TVs with high resolution and refresh rates. The microSD card slot adds convenient expandable storage or easy file transfer from cameras and other devices.

Wireless connectivity is future-proofed with Wi-Fi 7, delivering faster and more reliable internet connections, and Bluetooth 5.4 for seamless pairing with wireless peripherals like headphones, mice, and keyboards.

Performance and reliability

The combination of the Intel Core Ultra 7 256V processor and 16 GB of LPDDR5X RAM provides a responsive and capable system for multitasking, office productivity, and creative applications. The integrated Intel Arc 140V graphics with dedicated VRAM enhances performance for light video editing, graphic design, and casual gaming. The 512 GB NVMe SSD ensures quick boot times and fast access to files, reducing wait times during daily use.

Security features such as the fingerprint reader and TPM chip protect sensitive data and simplify secure login, making this laptop a dependable choice for professional environments. The 76.1 Wh battery supports extended use away from power outlets, while the 65 W USB-C charger allows for efficient recharging during breaks.

Ideal uses and environments

This Samsung laptop fits well in professional and academic settings where a balance of performance, portability, and display quality is important. Its vibrant AMOLED touchscreen suits creative professionals who need accurate colors and sharp visuals, while the powerful processor and ample memory support multitasking and productivity tasks. The robust connectivity options and security features make it a strong choice for mobile professionals, students, and anyone who requires a reliable device for work, study, and entertainment on the go.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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