Microsoft MQ2-00001

Overview

The Microsoft MQ2-00001 is a versatile 12-inch multi-touch tablet that blends the convenience of a tablet with the power of a laptop. Featuring a sharp 2160 x 1440 resolution display, it delivers clear and detailed visuals for both work and entertainment. Powered by a 4th-generation Intel Core i5 processor and equipped with 4GB of RAM, it handles multitasking efficiently while the 128GB flash storage ensures quick access to your files and applications. Its lightweight and slim design makes it easy to carry between meetings, classes, or travel.

Running Windows 8.1 Pro, this device offers a familiar and productive environment with advanced features suited for professional and personal use. The included Surface Pen enhances creativity and productivity by allowing natural writing and drawing. Dual 1080p cameras and Dolby audio speakers support clear video calls and rich sound, while connectivity options like dual-band Wi-Fi, Bluetooth 4.0, and Mini DisplayPort provide flexible networking and peripheral connections.

Key features

• 12-inch touchscreen with 2160 x 1440 resolution for sharp and vibrant images
• Intel Core i5-4300U processor that delivers smooth performance for multitasking and productivity
• 4GB RAM and 128GB flash storage to support fast application access and efficient workflow
• Windows 8.1 Pro operating system offering advanced features for work and personal use
• Lightweight and slim design at 1.76 pounds and 0.36 inches thick, ideal for portability
• Surface Pen included for precise note-taking, sketching, and creative tasks
• Dual 1080p cameras that provide clear video calls and high-quality photos
• Dolby audio speakers delivering rich and immersive sound for media and communication
• Mini DisplayPort for easy connection to external monitors and projectors
• Dual-band Wi-Fi and Bluetooth 4.0 for reliable wireless connectivity with networks and accessories

Key specs

• Processor: 4th Gen Intel Core i5-4300U
• Memory: 4 GB RAM
• Storage: 128 GB flash storage
• Display: 12-inch touchscreen, 2160 x 1440 resolution
• Operating system: Windows 8.1 Pro
• Weight: 1.76 pounds
• Thickness: 0.36 inches
• Cameras: Dual 1080p front and rear
• Audio: Dolby audio speakers
• Connectivity: Dual-band Wi-Fi, Bluetooth 4.0, Mini DisplayPort

Connectivity and compatibility

This tablet offers a range of connectivity options to fit into various setups. Dual-band Wi-Fi ensures stable and fast internet access whether you are at home, in the office, or on the go. Bluetooth 4.0 allows you to connect wireless peripherals such as headphones, keyboards, and mice. The Mini DisplayPort supports external displays, making it easy to extend your workspace or deliver presentations on larger screens.

• Dual-band Wi-Fi for reliable wireless internet access
• Bluetooth 4.0 for connecting wireless accessories
• Mini DisplayPort for external monitor and projector connections

Ideal uses and environments

This Surface Pro 3 model is well suited to professionals and students who need a portable device capable of handling both creative and productivity tasks. Its high-resolution touchscreen and Surface Pen support detailed note-taking, drawing, and editing, making it a strong choice for designers, artists, and business users. The lightweight design and long battery life make it convenient for travel and remote work, while the Windows 8.1 Pro environment supports a wide range of software applications for office and personal use.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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