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Cisco CTS-CTRL-DV10=

TelePresence Touch Device with Capacitive Touchscreen

Regular price $145.00

Highlights:

  • Capacitive touchscreen offers smooth and responsive call control
  • Ergonomic design ensures comfort during long meetings
  • Optimized for seamless use with Cisco TelePresence systems
  • Quick access to common tasks speeds up call management
  • Compatible with IX5000 Six-Seat and IX5200 Eighteen-Seat systems

Every order includes:

  • Fast and secure shipping
  • Free 30-days returns
  • Manufacturer warranty
  • Lifetime customer support

Description

Overview

The Cisco CTS-CTRL-DV10= is a TelePresence Touch device designed to enhance the management of video calls within Cisco TelePresence environments. Featuring a capacitive touchscreen, it offers smooth and responsive control, allowing users to navigate calls and settings effortlessly. Its ergonomic design fits naturally into your workspace, making it comfortable to use during meetings. This device is specifically compatible with Cisco’s IX5000 Six-Seat System and IX5200 Eighteen-Seat System, providing quick access to essential functions for both small and larger group video conferences.

Key features
  • Capacitive touchscreen that delivers smooth and responsive control for intuitive navigation
  • Ergonomic design that supports comfortable use during extended meetings
  • Optimized integration with Cisco TelePresence endpoints to streamline video conferencing workflows
  • Quick access to common tasks, reducing time spent managing calls and increasing focus on collaboration
  • Compatible with IX5000 Six-Seat and IX5200 Eighteen-Seat Systems, supporting a range of meeting sizes
Key specs
  • Touchscreen type: Capacitive
  • Compatible systems: Cisco IX5000 Six-Seat System, IX5200 Eighteen-Seat System
  • Design: Ergonomic for comfortable use
Connectivity and compatibility

This touch device is designed to work seamlessly within Cisco TelePresence environments, ensuring smooth communication and control. It integrates well with Cisco’s video conferencing systems, making it a reliable choice for corporate boardrooms and remote team setups alike. Its compatibility with specific Cisco systems ensures that users can manage calls efficiently without compatibility concerns.

Ideal uses and environments

The Cisco CTS-CTRL-DV10= fits well in professional settings where video conferencing is a key part of daily communication. It is a strong choice for corporate boardrooms, remote collaboration spaces, and any environment using Cisco TelePresence systems. By simplifying call management, it helps teams stay focused on meaningful interaction rather than technical details.

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Shipping and delivery

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns and refunds

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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Product warranty

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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