Microsoft QAU-00011

Overview

The Microsoft QAU-00011 is a wireless controller designed to enhance your gaming experience with a comfortable fit and precise controls. It features a sculpted shape that fits naturally in your hands and textured grips on the triggers, bumpers, and back case to help you maintain control during intense gameplay. With Bluetooth support and compatibility with Xbox Series X|S, Xbox One, and Windows devices, it offers versatile connectivity options for a wide range of gaming setups.

Key features

• Wireless connection compatible with Xbox Series X|S, Xbox One, and Windows devices for seamless gaming across platforms
• Bluetooth support enables easy switching between consoles, PCs, and mobile devices without reconnecting
• Sculpted design with textured grips on triggers, bumpers, and back case improves handling and reduces slippage during long sessions
• Hybrid D-pad delivers quick and accurate inputs, making complex moves and menu navigation smoother
• USB-C port provides a simple plug-and-play option for wired gameplay or charging
• Dedicated Share button allows instant screenshots and gameplay recordings to capture your best moments
• 3.5mm audio jack supports direct headset connection for clear game audio and chat without extra adapters
• Up to 40 hours of battery life using AA or rechargeable batteries, letting you play longer without frequent interruptions
• Customizable button mapping through the Xbox Accessories app lets you tailor controls to your personal play style

Key specs

• Connectivity: Wireless (Xbox Wireless), Bluetooth, USB-C wired
• Compatibility: Xbox Series X|S, Xbox One, Windows devices
• Audio: 3.5mm stereo headset jack
• Battery life: Up to 40 hours with AA or rechargeable batteries
• Controls: Hybrid D-pad, textured triggers, bumpers, and back case grips
• Special buttons: Dedicated Share button

Connectivity and compatibility

This controller supports multiple connection methods to fit your gaming environment. Wireless Xbox Wireless technology ensures low-latency gameplay on Xbox consoles, while Bluetooth allows you to connect easily to PCs and mobile devices. The USB-C port offers a reliable wired connection for zero-lag input or charging. Its broad compatibility makes it a flexible choice whether you game on console, PC, or on the go.

Performance and reliability

The textured grips and sculpted design provide a secure hold that helps reduce hand fatigue during extended play. The hybrid D-pad responds quickly to your inputs, improving accuracy in fast-paced games. With up to 40 hours of battery life, you can enjoy long gaming sessions without worrying about frequent battery changes. The controller’s build quality supports consistent performance across different gaming scenarios.

Ideal uses and environments

This controller suits a wide range of gamers, from casual players enjoying games on multiple devices to competitive gamers who need precise control and quick access to sharing features. It works well in home setups, gaming on the go, or even in shared spaces where switching between devices is common. Its versatile connectivity and comfortable design make it a strong choice for anyone looking to upgrade their gaming controls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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