Black Box EMD4000R

Overview

The Black Box EMD4000R is a 4K60 DisplayPort KVM-over-IP Receiver designed to deliver high-quality video and reliable remote access over IP networks. It supports resolutions up to 4096 by 2160 pixels at 60 Hz, ensuring sharp and clear images with minimal delay. This receiver enables seamless control of remote systems with transparent USB 2.0 connectivity for up to four devices and bi-directional analog audio, making it suitable for environments where precise video quality and responsive control are essential, such as control rooms, broadcast facilities, and IT management centers.

Key features

• Supports pixel-perfect 4K video at 60 Hz for clear and detailed images that maintain fidelity over IP networks
• Transparent USB 2.0 connectivity for up to four peripherals, allowing devices like Wacom tablets and keyboards to operate as if directly connected
• Bi-directional analog audio support enables two-way sound transmission for clear communication and monitoring
• Redundant network ports provide continuous operation by maintaining connection stability even if one network path fails
• Compatible with both physical servers and virtual machines from VMware, Microsoft, and Citrix, offering flexible deployment options
• Ultra-low latency and fast switching ensure responsive control, critical for mission-critical applications

Key specs

• Video resolution: up to 4096 x 2160 pixels at 60 Hz
• USB support: transparent USB 2.0 for up to four devices
• Audio: bi-directional analog audio support
• Network: redundant network ports for failover protection
• Compatibility: supports physical servers and virtual machines (VMware, Microsoft, Citrix)

Connectivity and compatibility

This receiver integrates smoothly into existing network infrastructures, allowing centralized control over distributed systems. Its compatibility with both physical and virtual environments makes it a versatile choice for IT professionals managing diverse setups. The redundant network ports enhance reliability by providing failover capabilities, which is crucial for continuous operation in demanding environments.

Performance and reliability

Designed for continuous operation, the EMD4000R ensures stable and secure remote access with ultra-low latency and fast switching between sources. The device’s high-level encryption and comprehensive management tools protect sensitive data and maintain operational integrity. Its robust design supports mission-critical applications where downtime or lag is not an option.

Ideal uses and environments

This receiver fits well in control rooms, broadcast facilities, and IT management centers where high-resolution video and responsive remote control are required. It is a strong choice for organizations that need to manage multiple locations or virtualized environments securely and efficiently. Users who rely on precise video quality and seamless peripheral integration will find this device meets their needs effectively.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

Learn more

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more