Microsoft KCN-00023

Overview

The Microsoft KCN-00023 is a keyboard cover designed specifically for the Surface Go and Surface Go 2, transforming these compact tablets into versatile and portable workstations. It features a full-size QWERTY keyboard with backlit keys, allowing comfortable typing even in low-light conditions. Weighing just 8.64 ounces, this slim and lightweight cover includes a built-in trackpad for precise navigation, making it a practical accessory for users who need productivity on the go.

Key features

• Full-size QWERTY keyboard with backlit keys that improve typing accuracy in dim environments
• Integrated trackpad providing precise cursor control without the need for an external mouse
• Durable microfiber cover in a sleek black finish that protects the device while maintaining style
• Adjustable design that supports nearly any angle for comfortable typing or browsing positions
• Multimedia keys and Windows shortcuts that enhance workflow efficiency and quick access to common functions
• Lightweight and slim form factor that adds minimal bulk, ideal for travel and mobile use
• Built-in accelerometer that detects position changes to optimize keyboard responsiveness
• Compatible with both 10-inch Surface Go and 10.5-inch Surface Go 2 models
• Includes a 1-year limited warranty, ensuring quality and reliability

Key specs

• Weight: 8.64 ounces
• Compatibility: Surface Go (10-inch) and Surface Go 2 (10.5-inch)
• Keyboard layout: Full-size QWERTY
• Backlit keys: Yes
• Material: Durable microfiber cover
• Trackpad: Built-in precision trackpad
• Warranty: 1-year limited

Designed for mobile productivity

This keyboard cover is well suited to students, professionals, and anyone who relies on their Surface Go device for work or study while away from a traditional desk setup. Its backlit keys and adjustable angles make it easy to type comfortably in various lighting and seating conditions, whether on a plane, in a coffee shop, or at home. The built-in trackpad eliminates the need to carry extra peripherals, streamlining your mobile workspace.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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