Lenovo 21HQ000CUS

Overview

The Lenovo 21HQ000CUS is a 14-inch multi-touch 2-in-1 laptop designed to offer flexibility and robust performance for professionals on the go. Featuring a WUXGA (1920x1200) IPS touchscreen, it adapts easily between laptop, tablet, tent, and stand modes to suit various tasks such as presentations, note-taking, and creative work. Powered by a 13th Gen Intel Core i7-1365U processor and equipped with 16GB of LPDDR5 memory, it handles multitasking and demanding applications smoothly while the 512GB SSD ensures fast storage access and ample space for important files.

Key features

• Multi-mode 2-in-1 design that supports laptop, tablet, tent, and stand positions for versatile use in different environments
• High-performance 13th Gen Intel Core i7 processor paired with 16GB LPDDR5 RAM for efficient multitasking and quick response
• Integrated Intel Iris Xe Graphics delivering clear and vibrant visuals suitable for both work and entertainment
• Comprehensive connectivity including two Thunderbolt 4 ports for fast data transfer and external displays, USB-A and HDMI ports for legacy device support
• Advanced wireless options with Wi-Fi 6E and Bluetooth 5.1 to maintain stable and fast connections with minimal interference
• Enhanced security features such as an IR camera for facial recognition, fingerprint reader, TPM 2.0, and a webcam privacy shutter to protect your data and privacy
• Durable build meeting MIL-STD 810H military-grade standards, ensuring reliability through daily travel and use
• Eco-conscious design incorporating recycled materials without compromising performance or durability
• Pre-installed Windows 11 Pro providing a secure and familiar operating system optimized for business productivity

Key specs

• Display: 14-inch WUXGA (1920 x 1200) IPS touchscreen with multi-touch support
• Processor: 13th Gen Intel Core i7-1365U
• Memory: 16GB LPDDR5
• Storage: 512GB M.2 SSD
• Graphics: Integrated Intel Iris Xe Graphics
• Wireless: Wi-Fi 6E, Bluetooth 5.1
• Ports: 2x Thunderbolt 4, 1x USB-A, 1x HDMI
• Camera: 1080p IR webcam with privacy shutter
• Security: Fingerprint reader, TPM 2.0
• Durability: MIL-STD 810H military-grade tested
• Operating system: Windows 11 Pro

Connectivity and compatibility

This laptop offers a wide range of connectivity options to support both modern and legacy devices. The two Thunderbolt 4 ports enable high-speed data transfer and connection to multiple external displays, making it easy to expand your workspace. USB-A and HDMI ports provide compatibility with older peripherals and external monitors. Wireless connectivity is enhanced with Wi-Fi 6E and Bluetooth 5.1, ensuring fast and stable connections for online collaboration, streaming, and peripheral pairing.

Performance and reliability

Equipped with a 13th Gen Intel Core i7 processor and 16GB of LPDDR5 memory, this laptop delivers smooth performance for multitasking, complex applications, and media consumption. The 512GB SSD offers quick boot times and fast access to files, improving overall responsiveness. Its MIL-STD 810H certification means it can withstand the physical demands of travel and daily use, providing peace of mind for professionals who need a dependable device.

Ideal uses and environments

The Lenovo 21HQ000CUS fits well in business settings, remote work environments, and creative workflows that benefit from a flexible 2-in-1 design. Its touchscreen and multiple usage modes support presentations, note-taking, and content creation, while the security features protect sensitive information. This model is a strong choice for professionals who require a durable, high-performance laptop that adapts to various tasks and locations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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