APC SURTD5000RMXLP3U

Overview

The APC SURTD5000RMXLP3U is a 5kVA uninterruptible power supply designed to deliver reliable and clean power in a compact 3U rack-mounted form factor. It provides 4000 watts of power capacity, making it suitable for high-density IT environments such as server rooms and data centers. This UPS uses double-conversion online technology to maintain consistent voltage and frequency, protecting sensitive equipment from power disturbances and ensuring continuous operation.

Equipped with multiple NEMA outlets, including four 5-20R, one L6-30R, and one L14-30R, it offers versatile connectivity options for various devices. The unit’s hot-swappable lead-acid batteries allow for maintenance without downtime, while intelligent battery management optimizes battery health and longevity. Network management capabilities enable remote monitoring and control, simplifying power management across your infrastructure.

Key features

• Double-conversion online technology provides clean and stable power output, safeguarding critical equipment from voltage fluctuations and frequency variations.
• Hot-swappable batteries allow replacement without interrupting connected devices, maintaining uptime during maintenance or battery servicing.
• Intelligent battery management system extends battery life by optimizing charging and discharging cycles.
• Compact 3U rack-mounted design fits standard racks, saving valuable space in dense IT setups.
• Internal bypass feature ensures seamless load transfer during overloads or UPS faults, preventing power interruptions.
• Network management card support enables remote monitoring and control, enhancing power management efficiency.
• Multiple NEMA outlets (4x 5-20R, 1x L6-30R, 1x L14-30R) provide flexible power connections for a variety of equipment.
• Durable lead-acid batteries with a typical recharge time of 2.5 hours help minimize downtime after power events.

Key specs

• Power capacity: 5000 VA / 4000 watts
• Form factor: 3U rack-mount
• Output voltage options: 120V, 208V, or 240V (split-phase)
• Outlets: 4x NEMA 5-20R, 1x NEMA L6-30R, 1x NEMA L14-30R
• Battery type: Lead-acid, hot-swappable
• Recharge time: Approximately 2.5 hours
• Technology: Double-conversion online UPS

Connectivity and compatibility

This UPS supports a range of devices through its multiple NEMA outlets, accommodating both standard and higher-power equipment. The inclusion of L6-30R and L14-30R outlets allows connection to devices requiring 208V or 240V power, while the 5-20R outlets serve typical 120V equipment. Network management capabilities make it compatible with remote monitoring systems, allowing IT teams to oversee power status and perform control functions without physical access.

Ideal uses and environments

The APC SURTD5000RMXLP3U is well suited for IT professionals and network administrators managing server rooms, data centers, or critical business operations where power reliability is essential. Its high power capacity and flexible outlet configuration support dense equipment racks and mixed-voltage setups. The UPS’s design and features make it a strong choice for environments that demand continuous uptime and protection against power disturbances, including enterprise networks and telecommunications infrastructure.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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