Seagate ST20000VE002

Overview

The Seagate ST20000VE002 is a 3.5-inch internal hard drive designed for video surveillance and AI-driven data processing environments. It offers a large 20TB capacity to store extensive video footage and AI analytics data, while running at 7200 RPM with a 256MB cache to ensure smooth and consistent data access. The SATA 6 Gb/s interface supports sustained transfer speeds up to 260 MB/s, making it well suited for continuous recording and real-time analysis in demanding setups.

Key features

• ImagePerfect firmware minimizes dropped frames and ensures smooth playback for AI video workloads
• Helium-sealed design reduces internal friction and heat, resulting in quieter operation and improved durability
• Rotation vibration sensors maintain drive stability when multiple units operate together in large arrays
• Supports up to 64 HD video streams and 32 AI video streams simultaneously for extensive surveillance coverage
• SkyHawk Health Management software monitors drive condition to prevent issues before they impact performance
• Rated for 600,000 load/unload cycles, supporting reliable 24/7 operation in surveillance environments
• Includes a 5-year limited warranty with data recovery services for added peace of mind

Key specs

• Storage capacity: 20 TB using conventional magnetic recording (CMR)
• Rotational speed: 7200 RPM
• Interface: SATA 6 Gb/s
• Maximum sustained transfer rate: 260 MB/s
• Cache buffer: 256 MB
• Mean time between failures (MTBF): 2 million hours
• Load/unload cycles rating: 600,000
• Form factor: 3.5-inch internal HDD

Connectivity and compatibility

This hard drive uses a SATA 6 Gb/s interface, which is widely compatible with most modern desktop motherboards and surveillance systems. Its design supports integration into multi-drive arrays commonly found in professional video recording and AI analytics setups. The drive’s firmware and hardware features are optimized specifically for video surveillance workloads, ensuring compatibility with systems that require continuous, high-throughput data handling.

Performance and reliability

With a 7200 RPM spindle speed and a 256MB cache, the drive delivers consistent performance for demanding video recording and AI processing tasks. The helium-sealed design lowers internal friction and heat generation, which enhances reliability and reduces noise. Rotation vibration sensors help maintain stable operation in multi-drive environments, while the high MTBF rating and load/unload cycle endurance ensure long-term durability for 24/7 use.

Ideal uses and environments

This drive is a strong choice for security professionals and IT administrators managing large-scale surveillance systems that incorporate AI analytics. It fits well in environments requiring continuous video recording and real-time data processing, such as enterprise security, smart city monitoring, and AI-enabled video analytics platforms. Its large capacity and optimized firmware make it suitable for setups that demand both high storage volume and reliable, uninterrupted performance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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