Logitech 993-001142

Overview

The Logitech 993-001142 is a replacement remote control designed for the Logitech GROUP video conferencing system. It allows users to manage meetings efficiently by controlling the camera’s pan, tilt, and zoom functions without needing to interact directly with the main unit. This remote offers a straightforward button layout and a comfortable grip, making it easy to operate during extended video calls.

Key features

• Enables precise camera adjustments to keep the focus on speakers or important visuals like whiteboards and shared screens
• Intuitive button arrangement for quick access to essential controls during meetings
• Compact and lightweight design that fits naturally in the hand for comfortable use over long sessions
• Instant connection with no setup or pairing required, ensuring seamless operation right out of the box
• Durable build that matches the original remote, restoring full control to your Logitech GROUP system

Key specs

• Compatibility: Logitech GROUP video conferencing system
• Dimensions: 4.7 x 2 x 0.5 inches
• Weight: 1.8 ounces
• Functions: Camera pan, tilt, and zoom control

Connectivity and compatibility

This remote is specifically designed to work with the Logitech GROUP video conferencing system, ensuring full compatibility and reliable performance. It connects instantly to the system without requiring any pairing or additional setup, making it a hassle-free replacement option.

Ideal uses and environments

This replacement remote is well suited for businesses and teams that depend on smooth video conferencing experiences. It works well in conference rooms, meeting spaces, and remote collaboration setups where precise camera control is essential to maintain engagement and clarity during calls. If your original remote is lost or damaged, this unit provides a practical and exact replacement to keep your Logitech GROUP system fully functional.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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