HPE 720863-B21

Overview

The HPE 720863-B21 is a small form factor ball bearing rail kit designed to support HPE ProLiant DL380p Gen8 and DX380 Gen10 servers with 2.5 inch drive bays. It fits into a 2U rack space and enables smooth sliding of servers for easier installation, maintenance, and upgrades. Constructed from durable metal and equipped with ball bearing rails, this kit ensures stability and long-lasting performance in demanding data center environments.

Key features

• Ball bearing rails provide smooth and effortless sliding of servers, reducing wear and tear during rack access
• Metal construction offers durability and reliable support for heavy server units over time
• Fits 2U rack height, making it compatible with standard rack enclosures and saving valuable space
• Secure mounting design keeps servers firmly in place while allowing quick removal when needed
• Supports 2.5 inch drive bay configurations, matching the specific server models it is designed for
• One complete kit included, simplifying installation and replacement tasks

Key specs

• Compatible servers: HPE ProLiant DL380p Gen8 and DX380 Gen10
• Drive bay size supported: 2.5 inch
• Rack height: 2U
• Rail type: Ball bearing
• Material: Metal
• Package contents: One rail kit

Installation and setup

This rail kit is designed for straightforward installation into standard 2U rack spaces, allowing IT professionals to quickly mount or replace rails without extensive downtime. The ball bearing mechanism ensures servers slide smoothly during installation or removal, which helps reduce the risk of damage to hardware and cables. Its secure mounting system keeps servers stable during operation but allows fast access for maintenance or upgrades.

Ideal uses and environments

The HPE 720863-B21 rail kit is well suited for data centers and server rooms where HPE ProLiant DL380p Gen8 or DX380 Gen10 servers are deployed. It supports environments that require frequent server access for maintenance or upgrades, such as small business IT setups or larger enterprise racks. Its durable design and smooth sliding rails help minimize downtime and improve efficiency in busy server management scenarios.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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