Lenovo 21HQ001NUS

Overview

The Lenovo 21HQ001NUS is a 14-inch 2-in-1 laptop designed to adapt seamlessly to your work style, whether you prefer using it as a traditional laptop, tablet, stand, or tent. Powered by a 13th Gen Intel Core i5-1335U processor and equipped with 16GB of LPDDR5 RAM alongside a 256GB SSD, it delivers smooth multitasking and fast responsiveness. The WUXGA IPS touchscreen with full 100% sRGB color coverage offers vibrant and clear visuals, making it suitable for creative tasks and detailed presentations.

Key features

• Flexible 2-in-1 design that switches easily between laptop, tablet, stand, and tent modes to suit different tasks and environments
• Integrated stylus support for precise note-taking, drawing, and editing directly on the touchscreen
• Comprehensive connectivity including two USB-A ports, two Thunderbolt 4 ports, and HDMI 2.1 for connecting multiple peripherals and external displays
• Fast and reliable wireless connections with Wi-Fi 6E and Bluetooth 5.1, ensuring smooth online collaboration and data transfer
• Enhanced security features such as a fingerprint reader, TPM 2.0 chip, and a webcam privacy shutter to protect your data and privacy
• Lightweight aluminum chassis with military-grade durability, balancing portability with robust build quality for frequent travel and daily use
• Windows 11 Pro operating system that supports professional workflows and security management

Key specs

• Processor: 13th Gen Intel Core i5-1335U
• Memory: 16GB LPDDR5 RAM
• Storage: 256GB SSD
• Display: 14-inch WUXGA IPS touchscreen (1920 x 1200) with 100% sRGB color coverage
• Graphics: Integrated Intel Iris Xe Graphics
• Wireless: Wi-Fi 6E, Bluetooth 5.1
• Ports: 2 x USB-A, 2 x Thunderbolt 4, HDMI 2.1
• Webcam: 1080p with privacy shutter
• Security: Fingerprint reader, TPM 2.0 chip
• Operating system: Windows 11 Pro
• Weight: 3.04 pounds

Connectivity and compatibility

This laptop offers a versatile range of ports to connect your essential devices and accessories. The two Thunderbolt 4 ports support high-speed data transfer and external displays, while the USB-A ports accommodate legacy peripherals. HDMI 2.1 allows for crisp video output to monitors or projectors. Wireless connectivity is enhanced with Wi-Fi 6E for faster internet speeds and Bluetooth 5.1 for stable connections to headphones, mice, and other devices.

Performance and reliability

Equipped with a 13th Gen Intel Core i5 processor and 16GB of LPDDR5 RAM, this model handles demanding applications and multitasking with ease. The 256GB SSD ensures quick boot times and fast access to files. Its military-grade tested chassis provides durability against everyday bumps and travel stresses, making it a dependable choice for professionals on the move.

Ideal uses and environments

This ThinkPad fits well in professional settings where flexibility and security are priorities, such as remote work, business travel, and creative studios. Its touchscreen and stylus support make it a strong option for designers and students who benefit from direct interaction with their content. The lightweight design and robust connectivity also suit users who need a portable yet powerful device for presentations and collaboration.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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