QNAP TR-002-US

Overview

The QNAP TR-002-US is a 2-bay RAID expansion enclosure designed to enhance your storage capabilities by connecting to QNAP NAS devices, Windows, Mac, or Linux systems via a USB 3.1 Gen 2 Type-C port. It supports both 2.5-inch and 3.5-inch SATA drives, allowing flexible drive choices. With fast data transfer speeds and multiple RAID configuration options, it helps maintain efficient workflows while providing options for performance or data protection.

This enclosure supports hot-swapping, so you can replace or upgrade drives without interrupting your system. It also features a 70mm cooling fan with automatic speed control to keep drives cool and quiet during extended use. The inclusion of a Kensington Security Slot adds physical security, making it suitable for shared or public environments.

Key features

• Supports multiple RAID configurations including Individual, JBOD, RAID 0, and RAID 1 to balance capacity, speed, and data redundancy according to your needs.
• Hot-swappable drive trays allow you to replace or upgrade drives without powering down your system, minimizing downtime.
• USB 3.1 Gen 2 Type-C interface delivers fast and reliable data transfer, ensuring smooth file access and backups.
• Hardware DIP switches and QNAP’s External RAID Manager software provide flexible and user-friendly RAID management for both beginners and advanced users.
• 70mm cooling fan with automatic speed control maintains optimal drive temperature quietly, protecting your drives during heavy workloads.
• Kensington Security Slot enables physical locking of the enclosure to prevent unauthorized removal or theft.
• Compatible with a wide range of operating systems including Windows, macOS, Linux, and QNAP NAS, making it versatile for mixed environments.

Key specs

• Drive bays: 2 (supports 2.5-inch and 3.5-inch SATA drives)
• Interface: USB 3.1 Gen 2 Type-C
• RAID levels supported: Individual, JBOD, RAID 0, RAID 1
• Cooling: 70mm fan with automatic speed control
• Security: Kensington Security Slot
• Compatibility: Windows, macOS, Linux, QNAP NAS

Connectivity and compatibility

The enclosure connects via a USB 3.1 Gen 2 Type-C port, providing high-speed data transfer that supports large file backups and fast access to stored data. It works seamlessly with QNAP NAS systems as well as Windows, macOS, and Linux computers, making it a flexible choice for users with diverse setups. This broad compatibility ensures you can integrate the TR-002-US into existing environments without hassle.

Performance and reliability

With support for RAID 0 and RAID 1, the enclosure offers options to either boost performance or protect your data through redundancy. The hot-swappable design reduces downtime during drive maintenance or upgrades. The built-in cooling fan adjusts its speed automatically based on temperature, preventing overheating while keeping noise levels low. These features combine to provide a reliable storage expansion that can handle continuous use in demanding scenarios.

Ideal uses and environments

This RAID expansion enclosure fits well in home offices, small business setups, or any environment where additional storage capacity and data protection are important. It is especially useful for users who need to share files across different operating systems or require a straightforward way to back up critical data. Its physical security features also make it suitable for shared workspaces or public areas where device protection is a concern.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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