C2G C2G50348

Overview

The C2G C2G50348 is an AV controller designed to simplify the management of audio and video devices in classrooms and conference rooms. It supports control of up to two serial devices, a 12V DC-triggered device, and multiple infrared devices, making it a versatile hub for coordinating projectors, screens, DVD players, and document cameras. The controller features eight backlit buttons and can be programmed to send commands via infrared, RS232, and RS485 simultaneously, ensuring broad compatibility with various AV equipment.

Its design fits standard single gang wall boxes, allowing for easy installation, and it supports daisy chaining up to 99 units for larger setups. The built-in timing function enables scheduled commands, adding convenience for automated presentations or lessons.

Key features

• Eight backlit buttons provide clear and easy operation even in low-light environments
• Controls up to five devices including serial, infrared, and 12V DC-triggered equipment for comprehensive AV management
• Dual DB9 RS-232 and RS-485 ports offer flexible connectivity options for a wide range of devices
• Supports daisy chaining of up to 99 controllers, allowing scalable control in larger classrooms or conference rooms
• Multi-port interface adapter enables simultaneous command transmission across different protocols, simplifying integration
• Fits into standard single gang wall boxes, making installation straightforward and compatible with existing infrastructure
• Built-in timing program allows scheduling of commands to automate device control during presentations or classes
• User-friendly programming via software or direct port access reduces setup time and complexity

Key specs

• Control interfaces: Infrared, RS232, RS485
• Device control capacity: Up to two serial devices, one 12V DC-triggered device, multiple infrared devices
• Button count: Eight backlit buttons
• Connectivity ports: Dual DB9 RS-232 and RS-485
• Daisy chain support: Up to 99 controllers
• Installation: Fits standard single gang wall box
• Timing function: Built-in scheduling for command automation

Connectivity and compatibility

This controller is designed to work seamlessly with a variety of AV equipment commonly found in educational and professional settings. Its support for infrared, RS232, and RS485 protocols ensures compatibility with most projectors, displays, DVD/Blu-ray players, and document cameras. The dual DB9 ports provide reliable serial connections, while the 12V DC trigger allows integration with motorized screens or other triggered devices.

• Infrared control for devices like DVD players and document cameras
• RS232 and RS485 serial ports for projectors and displays
• 12V DC trigger for projector screens or similar equipment
• Compatible with third-party AV devices supporting these protocols

Installation and setup

The C2G50348 is designed for easy installation in standard single gang wall boxes, making it a practical choice for retrofitting existing rooms or new builds. Programming can be done through dedicated software or direct port access, allowing installers and IT professionals to configure the controller quickly and tailor it to specific AV setups. The ability to daisy chain up to 99 units supports expansion without complex rewiring.

Ideal uses and environments

This AV controller fits well in classrooms, conference rooms, and training facilities where multiple AV devices need to be managed from a single location. It is particularly useful for educators and IT staff who require reliable, centralized control of projectors, screens, and media players. The scheduling feature helps automate routine tasks, reducing the need for manual intervention during presentations or lessons.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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