Seagate STHP5000400

Overview

The Seagate STHP5000400 is a portable external hard drive designed to provide 5TB of storage space for a wide range of digital content, including photos, videos, documents, and backups. It connects via USB 3.0, offering transfer speeds up to 5 Gbps, and draws power directly from the USB port, eliminating the need for an external power supply. This drive is preformatted in exFAT, making it compatible with both Windows 7 or later and macOS 10.11 or later right out of the box.

Key features

• Large 5TB capacity that accommodates extensive photo libraries, video projects, and system backups without frequent file management.
• USB 3.0 interface delivers fast data transfer speeds up to 5 Gbps, while maintaining backward compatibility with USB 2.0 ports for older devices.
• Bus-powered design simplifies portability by drawing power directly from the connected device, removing the need for an external power adapter.
• Preformatted exFAT file system allows immediate use on both Windows and macOS platforms without reformatting or driver installation.
• Seagate Toolkit software supports on-demand and scheduled automatic backups, helping to protect important files with minimal user effort.
• Includes a one-year subscription to Mylio Create for seamless photo organization across multiple devices and a two-month Adobe Creative Cloud Photography Plan to enhance creative workflows.
• Plug-and-play setup with a 46 cm micro-USB cable included, enabling quick connection and file transfers without additional utilities.

Key specs

• Storage capacity: 5 TB
• Interface: USB 3.0 (up to 5 Gbps), backward compatible with USB 2.0
• File system: Preformatted exFAT
• Compatibility: Windows 7 or later, macOS 10.11 or later
• Power: Bus-powered via USB connection
• Cable length: 46 cm micro-USB included

Connectivity and compatibility

This external hard drive connects through a USB 3.0 port, which supports high-speed data transfers and is compatible with a wide range of laptops, desktops, and tablets that have USB ports. Its backward compatibility with USB 2.0 ensures it can be used with older systems without issues. The preformatted exFAT file system allows seamless operation across Windows and macOS platforms without requiring reformatting or additional drivers.

Ideal uses and environments

The Seagate Backup Plus 5TB is well suited for photographers needing to offload large photo shoots on location, students transporting class projects between home and campus, and small office professionals requiring a straightforward solution for disaster recovery backups. Its compact, bus-powered design makes it easy to carry in a backpack and use wherever a USB port is available, supporting mobile and remote workflows effectively.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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